Business / Project Support Officer - Early Years

5 months ago

Walthamstow, United Kingdom Waltham Forest Services Full time

**Main purpose of role**:To provide support to the Early Years Childcare and Business Development Service team. In this role, you will provide support for the efficient management of the administrative duties, focusing on the administration of information, advice, and training offers.

Additionally, your administrative duties will support in the delivery of the government's free childcare entitlement expansion.

Full training on using administrative systems will be provided. A working knowledge of Microsoft Excel, Word, Forms and Outlook and an eye for detail is essential.

**Main Duties**
- Support the smooth and effective project management/administration of the Early Years service's information, advice, and training offers
- Maintain accurate records, databases, and documentation related to the information, advice and training offer, ensuring accessibility and reliability
- Lead on coordinating training sessions, workshops, and informational events, managing logistics and delegate communication.
- Provide support to all stakeholders seeking information or advice, fostering positive relationships with internal and external partners.
- Collect, collate and analyze data relevant to the service's training offer, contributing to termly reports and assessments for continuous improvement of the offer to the sector
- Work closely with the Early Years team, sharing insights and collaborating on initiatives to enhance service delivery

**Skills, Qualification & Experience**
- Experience in project/administrative role or support role
- Approachable and supportive professional with the ability to work in a fast-paced environment
- Excellent time management and organisational skills
- Ability to work cross-functionally but also independently
- Discreet, able to exercise good judgment, tact, diplomacy, and maintain confidentiality
- Detail-oriented, and a high level of attention to detail with the ability to act independently and with the utmost discretion
- Exceptional communication skills, providing clear and consistent communication between the Early Years team and childcare providers
- Being proficient at using, Microsoft Excel, Word, Forms and Outlook
- Knowledge of Free Early Education would be an advantage but not essential
- Prior use of a training administration system would be an advantage

**Job Types**: Full-time, Fixed term contract

**Salary**: £27,978.00-£29,517.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Walthamstow, Greater London (required)

Ability to Relocate:

- Walthamstow, Greater London: Relocate before starting work (required)

Work Location: In person

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