Food & Drink Studio Assistant

3 weeks ago

London, United Kingdom Fortnum and Mason Full time

**Food & Drink Studio Assistant**:
**3rd Floor Retail - Piccadilly**:
**Contract**:Permanent**
**Salary**:Competitive and Benefits***:
Fortnum & Mason are looking for a Food & Drink Studio Assistant - this is a unique role which will assist in the delivery of experiences in a highly innovative and live space, platform and home of extraordinary food and drink and outstanding customer experience.

Working closely with the Food & Drink Studio and 3’6 Events Manager, this is a role that will require a can-do attitude, a high degree of dexterity, imagination and flair, affinity to our brand and values, and an ability to engage with customers and our teams on a cross functional basis to create outstanding experiences and moments that bring our purpose, We Make Joy, to life every day.

**Extraordinary experiences**

Duties will include, but not limited to:

- Support on the delivery of a calendar that brings to life key attributes of the studio and floor, around innovation, sustainability, craft and creation that can be used on a multichannel basis and at all customer touchpoints
- Demonstrate high levels of planning, organisation, and time management to help drive the operational execution of all events in the Food & Drink Studio, and across other areas of the 3rd floor, as needed.
- Day to day duties, including setting up and clearing the spaces, testing equipment ensuring the experience runs smoothly for customers and clients.
- Outstanding people skills - a keen listener, intellectually curious, highly observant with a good eye for detail
- A positive can-do, proactive, problem-solving attitude. Someone who can learn by watching and is confident to ask questions when they don’t understand or flag concerns when they arise
- Ability to oversee the busy and demanding schedule of the Food & Drink Studio, in the absence of the Food & Drink Studio and 3’6 Events Manager, or the Food & Drink Studio Producer, when needed.
- Resilient and capable of working through times of intense pressure
- Ability to always challenge and build credibility with a wide range of audiences and work with integrity/confidentiality

In return we offer:

- A competitive salary
- A generous store and restaurant discount of up to 40%
- 28 days holidays pro rata (inc. bank holidays) and an extra day off for your birthday + 5 days for your well being
- A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
- A range of opportunities to develop and grow personally and professionally
- Excellent pension scheme

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