Maintenance Co-ordinator

4 weeks ago

Leicester, United Kingdom Cording Residential Asset Management Full time

**About our business**

At Cording Residential we combine fund management, build expertise and property services to create authentic living spaces across the UK at affordable prices. As well as providing effective building upkeep and efficient tenant care, we understand the challenges of everyday living and strive to go above and beyond in lettings and property service management. With residential apartment blocks in Nottingham, Leicester, Rugby and Newcastle, and more developments opening in 2023 and 2024, we are seeking enthusiastic and motivated individuals to join our small, friendly teams and build upon our reputation of exceptional service delivery.

**About this role**

**What you will do**

You’ll strive to achieve excellence in day-to-day maintenance of our buildings (internal and external) and contribute to a great first impression to visitors, whilst building good working relationships with staff and residents and helping to ensure the smooth running of the building.

This role reports to the Property Manager and you will be responsible for:

- Ensuring the repairs and ongoing maintenance tasks for the site are completed promptly and to a high standard
- Maintaining stock inventories at site and order parts and components as required
- Daily maintenance - checks and reactive fixes including:

- small electrical repairs (to UK regulations)
- locating and fixing minor leaks from faulty plumbing
- reporting failures of any white goods to the manufacturer and organising engineer visits
- Maintaining the aesthetics of the building to ensure a tidy and well-presented property including litter collection and grass cutting
- Maintaining the podium paved areas and steps leading to the car park and ensuring they are clean, tidy and hazard free
- Maintaining and tidying of outdoor areas, paths, car park and grass/planted areas
- Jet washing outside areas and car park during summer months
- Liaising with the concierge for refuse removal and collecting the bins after they have been emptied
- Continued decoration of the site and corridors and co-ordinating outsourced contractors should demand require
- During winter months, duties will include carpet cleaning, painting and general indoor maintenance
- Assessing the health and safety requirements of the in-house repairs and ensure they are completed safely (liaison with H&S consultant as required)
- Working positively and proactively with the team to minimise complaints
- Maintaining records and complete administrative tasks as required
- Liaising with Maintenance Supervisor as required and providing regular service updates to the Property Manager.

You may be required to carry out other duties to assist the team.

**About you - your experience, knowledge and skills. Ideally you will be or have**:

- A GCSE qualification in English and Maths
- A Maintenance Apprenticeship and/or experience of maintenance work in a commercial setting would be an advantage
- A First Aid Qualification and/or Fire Warden Training or willingness to be trained in such
- Proven practical skills in areas such as carpentry, decorating, garden maintenance, basic plumbing
- Proven experience of inspecting, fixing and maintaining equipment and machinery
- Assembling and Dis-assembling furniture
- Basic understanding of compliance checks
- Dealing with contractors and defect periods
- Ability to safely use hand and power tools and other maintenance and safety equipment as well as safely use and handle cleaning chemicals
- Working knowledge of Health & Safety matters including Manual Handling and Risk Assessments
- An understanding of excellence in customer service
- An understanding of when items need upgrading or replacing
- IT skills:

- Understanding database software to collect instructions on new jobs
- Proficient in Word, reading plans or O&Ms would be an advantage

**You will be someone who**:

- Is methodical and organised to ensure all daily tasks are completed and records kept correctly
- Works in a tidy manner, leaving areas clean
- Listens and communicates well, providing information and advice
- Takes instruction well but also uses own initiative to identify and prioritise tasks (knows what is urgent vs important)
- Builds good relationships with contractors to ensure works completed to time
- Works quickly and efficiently, always looking for ways to improve systems / procedures
- Remains focussed under pressure
- Helpful and polite, reliable and hardworking
- Flexible with a positive can-do attitude, always looking for things to do
- Can work alone for periods and help out the team in busy periods
- Is physically fit for performing physically demanding tasks.
- Takes pride in their work and the service they provide.

**What we offer**

As well as working with a friendly, inclusive and incredibly supportive team who care about their work and take great pride in our buildings, we offer:

- A competitive salary (£23,500 to £25,000 depending on experience)
- 25 days holiday +

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