Apprentice Administrative Assistant

3 weeks ago


Lancaster, United Kingdom TIC (UK) Ltd Full time

The Administration Assistant role provides end to end administrative support to any member of staff under the direction of the Directors/Manager. The role has responsibility for carrying out the timely completion of administration tasks and contributes to providing a comprehensive insurance service, alongside completing a Customer Service Apprenticeship.

**Duties and responsibilities will include**:

- Carrying out a range of both general office work and more specific administrative tasks to ensure the efficient running of the office
- Providing administration to other members of staff as and when required
- Taking customer incoming calls and providing a high standard of customer service
- Responsible for greeting customers in a confident and professional manner
- Providing clerical support including sending correspondence to and on behalf of clients, insurers and other members of staff
- Responsible for processing relevant documents (including scanning and filing) and recording relevant details using the computer’s IT systems
- Updating and maintaining computerised records to a high level of accuracy
- Providing an excellent support function to internal colleagues

**Requirements and prospects**

Desired skills
- Excellent communication skills both verbal and written

Personal qualities
- Conscientious approach to work tasks
- Ability to work using own initiative
- Enthusiasm towards learning the role
- Honesty
- Discretion
- Attention to detail

Desired qualifications

GCSEs at grades C/4 or above (or equivalent) in Maths and English.

Future prospects

**About us**

We are T.I.C. (UK) Ltd trading as The Insurance Centre. We look after the personal and business insurance needs of a variety of clients throughout the North West of England from our offices in Lancaster and Knott End-on-Sea. We have just celebrated our 25 year anniversary and we continue to grow through our dedication to our customers and the professional and knowledgeable service we provide.

**Job Types**: Full-time, Permanent

**Salary**: £184.80-£262.15 per week

**Benefits**:

- Company events
- Company pension
- Employee discount

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Lancaster: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

Expected start date: 02/10/2023



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