Apprentice Administrative Assistant
3 weeks ago
The Administration Assistant role provides end to end administrative support to any member of staff under the direction of the Directors/Manager. The role has responsibility for carrying out the timely completion of administration tasks and contributes to providing a comprehensive insurance service, alongside completing a Customer Service Apprenticeship.
**Duties and responsibilities will include**:
- Carrying out a range of both general office work and more specific administrative tasks to ensure the efficient running of the office
- Providing administration to other members of staff as and when required
- Taking customer incoming calls and providing a high standard of customer service
- Responsible for greeting customers in a confident and professional manner
- Providing clerical support including sending correspondence to and on behalf of clients, insurers and other members of staff
- Responsible for processing relevant documents (including scanning and filing) and recording relevant details using the computer’s IT systems
- Updating and maintaining computerised records to a high level of accuracy
- Providing an excellent support function to internal colleagues
**Requirements and prospects**
Desired skills
- Excellent communication skills both verbal and written
Personal qualities
- Conscientious approach to work tasks
- Ability to work using own initiative
- Enthusiasm towards learning the role
- Honesty
- Discretion
- Attention to detail
Desired qualifications
GCSEs at grades C/4 or above (or equivalent) in Maths and English.
Future prospects
**About us**
We are T.I.C. (UK) Ltd trading as The Insurance Centre. We look after the personal and business insurance needs of a variety of clients throughout the North West of England from our offices in Lancaster and Knott End-on-Sea. We have just celebrated our 25 year anniversary and we continue to grow through our dedication to our customers and the professional and knowledgeable service we provide.
**Job Types**: Full-time, Permanent
**Salary**: £184.80-£262.15 per week
**Benefits**:
- Company events
- Company pension
- Employee discount
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Lancaster: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
Work Location: In person
Expected start date: 02/10/2023
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