Traffic Co-ordinator

LV Logistics - currently have an opportunity for a **Traffic Co-Ordinator - Pallet Network** to join our dynamic team based in **Middlesbrough**. You will join us on a **full time, permanent basis** and in return will receive a competitive salary.

LV Logistics are a market leader in the shipping and transport industry, with 11 UK offices and many others in strategic locations across the globe.

**About the role**:
As our **Traffic Co-Ordinator, **you will assist in the management and smooth running of the network, dealing with the daily issues concerning customers, drivers and depots with a specific emphasis on customer needs and expectations.

This role would suit someone with traffic office experience and strong customer service skills, who may be looking to make a career within logistics.

**Key responsibilities of our Traffic Co-Ordinator**:

- Planning, co-ordinating and prioritising incoming orders for collection and delivery to ensure specified timings are met.
- Liaising between drivers, fellow network members, and external customers.
- Effectively dealing with any vehicle/driver scheduling issues.
- Dispatching of Night Trunks.
- Plan available resource for collections and deliveries to maintain customer service expectations.
- Fully brief drivers regarding duties; including collection points, delivery points, pallet quantities, weights and any special instructions.
- Liaising, briefing and debriefing warehouse and administration teams.
- Providing daily operational KPI’s.
- Ensuring customer’s delivery needs are met.
- Effectively resolving any customer complaints / service failures.

**What we are looking for in our Traffic Co-Ordinator**:

- Good local geographical knowledge.
- Decision making ability.
- Ability to balance conflicting priorities.
- Ability to work in a pressurised environment.
- IT literate.
- Excellent organisational and planning skills,
- Be articulate and have meticulous attention to detail.
- Influencing and negotiating skills.
- Strong written and oral communication skills.
- Excellent customer service skills.
- Possess a strong team working ethic.
- Have the tenacity to succeed and the ability to grow in the role.

**Why Join Us?**

Competitive Salary & Benefits Package: We offer an attractive salary and benefits package, including:

- Performance bonuses
- 25 days annual leave + Bank holidays + your birthday off if it falls on a working day
- Bike2Work Scheme
- Electric Car Salary Sacrifice Scheme
- Healthcare Plan
- Wellbeing Package including discounted gym memberships, mental health support, GP anytime service.
- Occupational Sick pay

You will be a member of a small team and report directly to the UPN Manager.

If you feel you have the skills and experience to become our **Traffic Co-Ordinator**,** **then** **please click ‘**apply’** today - we’d love to hear from you