Client Consultant Accessories
6 months ago
Job Introduction
As a Client Consultant, you are an essential part of a team that delivers the extraordinary to our customers. As a Retail team member and an expert of all things Selfridges, you are fully knowledgeable of everything about the store including the latest events and services that only Selfridges can offer. Based in your department, you will create memorable experiences by understanding reasons to visit for all our customers, as well as deepening relationships and growing your client book, whilst maintaining the highest of retail standards.
As a Client Consultant you will:
- Create the extraordinary by identifying and connecting with potential clients shopping in your department and be able to quickly assess and cater to their needs in the moment
- Work as part of a team focused on creating a memorable customer experience. From selling and replenishing stock, cashing up and organising rails, to hosting and ensuring accurate data capture at POS and encouraging opt in you understand there is more to the customer experience than just selling
- Dedicate time to building a client base within your division and nurturing long-term relationships through proactive client development. You’ll do this through personalised updates to your clients on new products and experiences based on preferences and interests with a focus on driving OB brands & your divisions key products
- Elevate our customers’ experiences by providing a seamless connection/introduction to the rest of the store including with our Brand Partners for whom you are a recognised and trusted member of the team
- Manage customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area
- Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors, striving to be an expert in your division
- Understand and follow health, safety and security procedures, and play an active role in preventing stock loss.
A bit about you:
- A great communicator. You will adapt your style and service to suit customer needs and preference. You personalise all communication with clients and keep My Yellow Book updated to enable you to demonstrate a deep knowledge of their preferences & interests
- A sales and service expert. You’ll act as a personal concierge to your clients by quickly assessing their needs and delivering an exceptional service; introducing them to colleagues where appropriate
- Well Informed. You are an expert in your division, and you demonstrate excellent product knowledge. You are aware of store events services and reasons to visit that may appeal to your established and prospective clients
- Connected. You understand the importance of building relationships across the shop floor. You know exactly who to take a client to when you need extra product knowledge or to continue their experience across the store.
- Curious. You will seek to discover more about your clients and their preferences, and you will seek opportunities to stay ahead of latest trends and expand your product knowledge outside of your division.
- Tech savvy. You embrace the clienteling tools available to you to manage your client book and you understand the importance of using an omni-channel approach
- A proud shopkeeper. You understand there are various elements of your role. From maintaining a clean and tidy environment, helping with cashing up and supporting the wider team when needed, you will be flexible in your role
- Flexible. Responsive to business needs, you are happy and comfortable to take responsibility for tasks that may go beyond the role expectation
- An example of our values, a trusted and respected team member
This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake and department location, which may change from time to time, according to the needs of the business
-
Private Client Consultant
6 months ago
Manchester, United Kingdom Selfridges Full timeJob Introduction A bit about the role As a Private Client Consultant, you are an essential part of a team that delivers the extraordinary to our customers. Equipped with a clienteling mindset, you proactively seek opportunities to elevate the experience for customers shopping across the store while nurturing the relationship with existing clients in an...
-
Creative Director of Accessories
1 month ago
Manchester, New Hampshire, United Kingdom People Marketing Fashion Recruitment Full timeAbout People Marketing Fashion Recruitment:We are a leading recruitment agency specializing in the fashion industry, and we are currently looking for a highly skilled and experienced Design Manager to join our client's team in Manchester.About the Role:The Design Manager will play a pivotal role in leading the design team and overseeing the development of...
-
Manchester, United Kingdom Tagged Resources Full timeCompany OverviewWe are seeking an experienced Senior Design Professional to join our team at Tagged Resources, a leading supplier to various high street retailers. As a highly skilled designer with a background in hosiery, you will play a crucial role in creating innovative and commercially viable soft accessory designs.Estimated Salary: £25,000 - £35,000...
-
Private Client Tax Consultant
5 months ago
Manchester, United Kingdom Crowe Watson Recruitment Full timeCrowe Watson Recruitment is thrilled to be recruiting on behalf of a leading firm of Chartered Accountants in Manchester. This esteemed firm is seeking a talented and driven Private Client Tax Consultant to join their dynamic team. This is a unique opportunity to work with a prestigious client base, providing bespoke tax advisory services and building strong...
-
Client Consultant
6 months ago
Manchester, United Kingdom Selfridges Full timeA bit about the role What is the role? As a Client Consultant, you are an essential part of a team that delivers the extraordinary to our customers. As a Retail team member and an expert of all things Selfridges, you are fully knowledgeable of everything about the store including the latest events and services that only Selfridges can offer. Based in your...
-
Client Consultant
6 months ago
Manchester, United Kingdom Selfridges Full time**Role Responsibility**: What is the role? As a Client Consultant, you are an essential part of a team that delivers the extraordinary to our customers. As a Retail team member and an expert of all things Selfridges, you are fully knowledgeable of everything about the store including the latest events and services that only Selfridges can offer. Based in...
-
Risk Consultant for Large Corporate Clients
3 weeks ago
Manchester, United Kingdom Aston Charles Full time**Job Title:** Senior Property Risk Engineer**Job Summary:** Aston Charles is seeking a highly skilled Risk Consultant to join our team and provide expert advice to clients on risk management strategies. As a Senior Property Risk Advisor, you will work closely with clients to identify and mitigate potential risks, ensuring their assets are...
-
Brand Specialist
1 month ago
Manchester, United Kingdom Selfridges Full timeBrand Specialist - Accessories Vivien Westwood & Jewellery (Trafford) Job Introduction As Brand Specialist you will: Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise Excite and motivate other colleagues in your department, by...
-
Private Client Consultant
2 weeks ago
Manchester, United Kingdom Selfridges Full timePrivate Client Consultant (Must have Client Book) Full Time - Exchange Job Introduction A bit about the role: As a Private Client Consultant, you are an essential part of a team that delivers the extraordinary to our customers. Equipped with a clienteling mindset, you proactively seek opportunities to elevate the experience for customers...
-
Fleet Telematics Installation Specialist
1 month ago
Manchester, United Kingdom Alecto Recruitment Full timeJob Title: Fleet Telematics Installation SpecialistLocation: North West / Manchester AreaAlecto Recruitment is working with a leading client in Fleet Telematics who is seeking an experienced installation engineer / auto electrician.The role involves travelling to customers' sites to install accessories mainly within the HGV industry, including CCTV, blind...
-
Client Consultant
5 months ago
Manchester, United Kingdom Selfridges Full time**Role Responsibility**: As a Client Consultant, you are an essential part of a team that delivers the extraordinary to our customers. As a Retail team member and an expert of all things Selfridges, you are fully knowledgeable of everything about the store including the latest events and services that only Selfridges can offer. Based in your department, you...
-
Client Consultant
5 months ago
Manchester, United Kingdom Selfridges Full timeA bit about the role As a Client Consultant, you are an essential part of a team that delivers the extraordinary to our customers. As a Retail team member and an expert of all things Selfridges, you are fully knowledgeable of everything about the store including the latest events and services that only Selfridges can offer. Based in your department, you...
-
Personal Shopping Consultant
1 month ago
Manchester, United Kingdom Selfridges Full timePersonal Shopping Consultant (CLIENT BOOK REQUIRED) Job Introduction Job Introduction Collaborative. Supporting the wider Personal Shopping team, you will help to deliver exceptional service to our customers seeking a unique experience. A proud shopkeeper. You understand there are various elements of your role. From maintaining a clean and...
-
Animal Care Specialist
6 days ago
Manchester, United Kingdom British Veterinary Association Full timeBeech House Veterinary Surgery is a modern small animal veterinary practice offering an exciting opportunity for a Consult Only Small Animal Vet. As a leading provider of veterinary services, we are committed to delivering exceptional client and patient care.We offer a competitive salary up to £65,000 (pro rata) based on experience. The role is full-time...
-
Client Advisor
6 months ago
Manchester, United Kingdom NJR Recruitment Full timeCLIENT ADVISER - EMPLOYEE BENEFITS MANCHESTER SALARY: 30,000 + EXCELLENT BENEFITS NJR Recruitment are currently working in Partnership with an established, and prominent firm of independent and family-owned Insurance Brokers & Employee Benefit Consultants. Operating from offices in Europe and the UK, our Client employs over 1000 people and have an income...
-
Client Administrator
5 months ago
Manchester, United Kingdom NJR Recruitment Full timeCLIENT ADVISER - EMPLOYEE BENEFITS MANCHESTER SALARY: 30,000 + EXCELLENT BENEFITS NJR Recruitment are currently working in Partnership with an established, and prominent firm of independent and family-owned Insurance Brokers & Employee Benefit Consultants. Operating from offices in Europe and the UK, our Client employs over 1000 people and have an income...
-
Client Manager
1 month ago
Manchester, United Kingdom Aon Full timeClient Manager OpportunityAon is seeking an experienced Client Manager to join our team in Manchester. As a key contact with clients, you will be responsible for coordinating and managing the provision of service to their clients, drawing upon designated service teams and specialist resources and looking for opportunities for growth.The ideal candidate will...
-
Client Solutions Consultant
6 days ago
Manchester, United Kingdom Randstad Employment Bureau Full timeRandstad UK, part of the world's largest and leading recruitment agency, is seeking a Client Solutions Consultant to cover the North West and Yorkshire regions.Job SummaryThe successful candidate will be responsible for developing and implementing effective sales strategies to achieve regional targets, conducting market research to identify new business...
-
Recruitment Consultant | Graduate Consultant
3 weeks ago
Manchester, United Kingdom Virtus Talent Full time €23,000 - €25,000Role: Graduate Recruitment Consultant - Recruitment Graduate Recruitment Consultant - The Company As such, they take care to create a work environment that respects the value of individual experience & urges consultants to follow their intuition & develop their own approach & style. To ensure the highest possible standards, the business provides their...
-
SuccessFactors Consultant
2 weeks ago
Manchester, United Kingdom CV-Library Full timeSAP SuccessFactors Consultant Onsite when required £70,000 - £100,000 + bonus + bens We are looking for an experienced SAP SuccessFactors Consultant to join our team and support clients in implementing and optimizing SuccessFactors solutions. As a SuccessFactors Consultant, you will be responsible for consulting with clients, configuring...