Dvla Enforcement Officer

2 weeks ago


NewcastleunderLyme, United Kingdom Marston Holding Limited Full time

Vacancy ID:

- 031785
- Town:

- Newcastle under Lyme
- Closing Date:

- 29-Jan-2023
- Salary:

- £22652.50
- Professionalism - Achieving the Highest Standards
- Accountability - ownership and responsibility of our actions
- Respect - For each other and customers
- Transparency
- open in the way we engage and do business
- Innovation - Enthusiasm for new ideas and technologies

What you’ll be doing
- To liaise with members of the public and give advice regarding the clamp and fines.
- To advise the public on payment methods and other issues regarding enforcement action taken on their vehicle.
- Can often work with other agencies, when required including, Police, DVLA and VOSA.
- Deals with enquiries from the public regarding enforcement action and ensures the relevant information packs are available.
- Must be flexible in their attitude to working hours, locations and must be prepared to take on other roles, temporarily, as required by the operation.
- Be presentable and show high levels of personal integrity and honesty.
- Attends a daily briefing and collects all de-clamp information and reports relevant to the days work.
- Ensures all vehicles and enforcement equipment is serviceable and fit for purpose, reports all faults to the Pound Manager. All relevant stationary, clamps and locks are on the vehicle.
- Completes daily reports regarding activities, clamp loads and equipment issues.

What you’ll need
- Driving licence (manual)
- Computer literate.
- Ability to communicate with the public, often in difficult and demanding circumstances.
- Ability to compile simple reports
- Customer service



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