Maternity Care Assistant/admin Assistant
6 months ago
We are looking for an efficient and friendly Maternity Care Assistant/Admin Assistant to join our team in outpatient Antenatal clinic.
You will be assisting in the running of the clinic including supporting the Midwifery and Admin team providing care for high risk pregnant people.
To actively take part in meeting the needs of the patients under the supervision of a qualified midwife, working within the Trust's policies and procedures and the philosophy of the department.
To be an effective member of a multidisciplinary team under the direction and supervision of a Registered Midwife (RM).
Where appropriate, to continue to develop own capabilities in nursing tasks in order to deliver a high standard of care under the supervision of a RM.
To participate in ensuring effective use of resources and reduction of wastage within the department.
The post holder will have direct contact with patients in their capacity as an MCA/receptionist within the outpatient setting, under the supervision of a RM.
To participate in the reception of patients attending as outpatients to ensure that they experience a smooth and effective journey through the department, this will include working closely with all staff in this area.
To handle all enquiries in an efficient, polite and courteous manner providing a caring and helpful service to NHS patients
Join us at UHSussex, every day is different, you can be the change, better never stops
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
**Improving lives**: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.
To actively take part in meeting the needs of the patients under the supervision of a qualified midwife, working within the Trust's policies and procedures and the philosophy of the department.
To be an effective member of a multidisciplinary team under the direction and supervision of a Registered Midwife (RM).
Where appropriate, to continue to develop own capabilities in nursing tasks in order to deliver a high standard of care under the supervision of a RM.
To participate in ensuring effective use of resources and reduction of wastage within the department.
The post holder will have direct contact with patients in their capacity as an MCA/receptionist within the outpatient setting, under the supervision of a RM.
To participate in the reception of patients attending as outpatients to ensure that they experience a smooth and effective journey through the department, this will include working closely with all staff in this area.
To ensure that all patients are received and processed efficiently into clinics in a helpful and understanding manner.
To book outpatient appointments within the timescales required by the clinician ensuring that the Clinic capacity is strictly adhered to. Checking doctors leave requests and enter onto spreadsheet, blocking clinics as required.
To co-ordinate the input of demographic, personal and scheduling details of patient’s hospital attendances and outcomes using the computerised administration system to provide the Trust with an up to date record of patient activity and information.
To ensure Secondary Outcomes are entered into the patient record to enable tracking through the health care pathway.
To track in all patients’ case notes using the electronic Patient Document Tracking System to ensure that current location is recorded at all times on the system. Ensuring notes available for consultant clinics and previous notes are requested from medical records and maternity repository. To implement Trust policies and departmental procedures for own area and propose changes to administrative policies.
To handle all enquiries in an efficient, polite and courteous manner providing a caring and helpful service to NHS patients
Please see the Job Description and Person Specification for further information.
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