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Freight Coordinator
6 months ago
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 72,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
**Join our dynamic team as a Freight Coordinator**
Join our Glasgow team to drive business growth and provide top-notch customer service. Manage and build client relationships, and seize opportunities for expansion. If you're ready to make an impact in a dynamic environment, this role is for you.
- **
Location**: Glasgow, UK (Office-based)
- ** Hours**: 9:00 to 17:30
**What will you be doing?**
- Develop and maintain strong relationships with customers via various communication channels.
- Organize workflow efficiently to meet customer timeframes and response targets.
- Proactively identify and pursue opportunities to expand business from existing customers.
- Provide competitive spot quotations using internal tools and market knowledge.
- Process e-bookings and facilitate order creation through online portals or manual entry.
- Handle customer quotations, follow-ups, and responses to issues or complaints within required SLA timeframes.
- Assist in general administration tasks and any delegated responsibilities from the Branch Manager.
- Coach and train new staff members.
**About You**
- Previous experience in Freight Forwarding.
- Excellent customer service skills with strong communication and responsiveness.
- Detail-oriented with accurate task execution.
- Exceptional relationship management and interpersonal abilities.
- Effective verbal and written communication, including active listening.
- High energy, motivation, and proficiency in Word and Excel.
**What We Offer**
- **Comprehensive Training**: Full training and continuous professional development to ensure compliance with regulatory requirements.
- **Pension Scheme**: Enjoy the benefits of a pension scheme with up to 6% matched employer contributions.
- **Holiday Entitlement**: 20 days of holiday (increasing by 1 day per year up to a maximum of 25 days) plus a day off for your birthday.
- **Career Advancement**:Explore various career paths and take advantage of development opportunities within our organisation.
**Next Steps**
At DB Schenker, we embrace diversity and are dedicated to enhancing it further. We welcome all applicants, regardless of gender, age, disability, nationality, religion, or sexual orientation.
**Benefits**:
- We’re strong believers in continual training and development for our people. After all, your success is our success.
- Our vacation and leave policies reflect our belief in proper work-life balance.
- See the world with DB Schenker If you’re searching for an international challenge, we offer plenty of opportunities.
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