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Sales Administrator
4 months ago
We are partnering with a highly innovative business within the packaging world based in Northampton; born out of a clear ethos to drive sustainable packaging today to protect all of our tomorrows. Working with a diverse and fast-growing client base, they are going from strength to strength so are looking for 2 strong customer focussed sales administrators to join them on their journey.
Reporting to the Commercial Manager, this is a full and varied role where you’ll be empowered to manage the end-to-end sales administration process to ensure a smooth, effective and exceptional customer experience for all customers, in order to build and retain a strong and repeat client base.
**What you’ll be doing**:
- Producing quotes, raising sales orders and issuing credit notes.
- Updating the CRM system, ensuring system records are created for new business and updated following all client contacts.
- Responding to enquiries from customers and suppliers in a pro-active and warm way.
- Proactively improving the way they do things to drive efficiency, quality and service.
**You’ll get there by**:
- Embracing and delivering the customer-centric ethos throughout the business with clients, colleagues and suppliers alike.
- Legendary administration skills.
- Being a true team player, proactively supporting and encouraging those around you.
- Meeting and exceeding personal objectives and retaining new and existing clients through your exceptional service.
**What we look for**:
- Positive, forward thinking and solution focused individuals with a drive to do the right thing, first time.
- Self-starters - Maintenance of own work schedule - you’ll be organised and motivated.
- Attention to detail - accuracy of data and documentation is a must
- Experience of using CRM software.
- Professional and with an ability to communicate at all levels.
- Experience within the packaging industry could be an advantage.
**What’s on offer**:
This is no standard packaging business, so working as part of this business will be highly rewarding, in every sense. You’ll be working with thought leaders within the sustainability space, who’ll give you the support to succeed in your role and plenty of scope to make it your own.
They offer a competitive base salary up to £27k (depending on experience) plus an impressive annual bonus. As a forward-thinking business, they don’t assume a ‘standard benefit package’ will suit everyone, they like to find out what their people will value most and tailor the package to suit individuals likes and lifestyles - just another insight into the type of culture they have. The role is office-based but there will be flexibility for some home working once fully established in role.
