Service Management Lead

3 weeks ago


London, United Kingdom Eames Consulting Full time

**Location**: City of London ( 2-3 days onsite)

We are looking for a**Service Management Lead** for a fintech company, based in London. You will be **reporting** directly to the **Head of Service Operations**. This is a great opportunity to be part of **a company that will be soon launching a new platform** and partners with big names in financial services.

You will have the chance to drive the **ITSM** capabilities and **integrate the service** management model, which willl be a global one for the company across the different office locations. You will be involved in the **whole product lifecycles** and will be facing **vendors** on a frequent basis while having an appreciation of both internal and external process with the aim to be quick and efficient.

**Required skills/ experience**:

- Experience in a senior/ lead role in **Service Management.**
- Experience in highly regulated environments i.e. financial services, telecom, healthcare etc
- Experience with **ServiceNow or similar.**

Eames Consulting is acting as an Employment Agency in relation to this vacancy.


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