Admin Assistant

3 weeks ago


Wrexham, United Kingdom NEWCIS Full time

**PURPOSE OF ROLE**:
To provide a comprehensive service for carers in offering them information, advice, signposting, assistance and assessment to enable carers to obtain their full rights and be supported with their own well-being; under the framework of the Social Services and Well-being (Wales) Act 2014.

Provision of direct support to carers accessing GP services in the Wrexham area in order to assist prevention of carer breakdown and help facilitate timely discharge from hospital and prevent re-admittance working with the Hospital facilitator.

Facilitation of assessments will be required, which adopts a strengths based holistic approach to a carers life and circumstances, will aim to empower and support the carer with their own personal well-being outcomes. This service will be delivered in a person-centred way through formal and informal methods.

**MAIN DUTIES AND RESPONSIBILITIES**:
Assist GP practices in Wrexham to maintain information and support to practice carers and continue to raise awareness of carer issues within practices.

Provide information, advice and signposting on a range of services and community support available to the carer, linking to the resources of DEWIS, NEWCIS and SPoA.

To inform all carers of their entitlements under the Act, including their right to an assessment of their needs and encourage them to take this up.

Undertake What Matters assessments for carers either within the carers home or NEWCIS offices.

To promote the service and encourage other services to undertake carer needs assessments.

Adopt the ‘what matters’ approach to assessments, which is a strength based holistic assessment that empowers and supports carers to achieve their well-being outcomes.

Encourage Carers who are looking after someone with a long-term condition to register with NEWCIS which will enable them to receive long term support.

Inform carers of the NEWCIS training, counselling, group activities and volunteering opportunities for carers and past carers to enable them to receive peer support whilst developing their skills and confidence.

You will be part of the Duty Rota as required answering calls that are received from carers.

Participate in collaborative events with statutory services, voluntary and private sector to increase understanding of what maintains carers health and wellbeing.

Facilitate opportunities for carers to meet and receive support to help them understand and cope with the loss of a loved one.

Ensure regular monitoring and review of the service’s activity, together with the collection of evidence / data to enable the evaluation of the service’s outcomes, this will include adhering to the quality standards required by Charity Excellence, reporting and providing regular updates on progress of the work to the Team Leaders in accordance with NEWCIS and Funders reporting requirements.

Maintaining and ensuring confidentiality over personal information relating to individual users of NEWCIS and company information as per the Data Protection Act 2018.

It is the general duty of all employees to assist with Health and Safety processes and monitoring in the NEWCIS Carers Centre on a regular basis and assist with key holder duties.

To undertake any other duties as reasonably requested by the Manager of NEWCIS.

**Job Type**: Part-time

**Salary**: £22,502.00-£24,952.00 per year

**Benefits**:

- Company pension
- Work from home

Schedule:

- Monday to Friday

COVID-19 considerations:
All staff are required to wear a face mask in communal areas and adhere to our COVID-19 policy.

Work Location: Hybrid remote in Wrexham, LL13 7YT



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