Immigration Enforcement

**Details**:
**Reference number**:

- 338896**Salary**:

- £29,000 - £30,450- AHW of up to 20 to 25% is applicable on this role (see Further Information, below, for more details).**Job grade**:

- Executive Officer**Contract type**:

- Permanent**Business area**:

- HO - Immigration Enforcement**Type of role**:

- Operational Delivery**Working pattern**:

- Full-time, Job share, Part-time, Compressed hours**Number of jobs available**:

- 4Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Brook House - Gatwick, Tinsley House - GatwickAbout the job

**Job summary**:

- Immigration Enforcement is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain. Learn more on the Immigration Enforcement careers page.**Job description**:
What is an Immigration Removal Centre (IRC)?

An IRC is a secure building that holds detained individuals (residents) who are held prior to their removal from the United Kingdom or for nationality and identification purposes.

There are currently six IRCs in England and one in Scotland, with two more planned to open in England soon, Haslar IRC and Campsfield House IRC.

All IRCs are overseen by the Home Office’s Immigration Enforcement Detention Services and are contracted out to private companies who ensure all aspects of the IRC are run safely and securely, adhering to relevant policy, standards, and legislation.

The Detention Services Compliance Team operate within the Immigration Removal Centres (IRCs), ensuring that our IRC Suppliers provide the required levels of service and care for the residents detained there, as well as oversight of all the operational activity.

This is an exciting opportunity to work in a fast paced and varied role. As an Operations Officer, you will be one of a team who monitor the standards within the IRCs and the performance of the IRC Supplier, ensuring effective delivery of contracted services. This is achieved by regularly walking throughout the IRC, interacting with IRC supplier staff and the detained residents.

**You will be responsible for**
- Monitoring contractual compliance, providing regular performance summaries and feedback to the Home Office Compliance Manager.
- Managing the team’s shared inbox, responding to enquiries in a timely fashion.
- Monitoring and reporting on the transfer of residents from the IRC onto their chartered removal flight.
- Assisting in giving advice about the policies and procedures of the IRC to managers, including responses to parliamentary questions and other official correspondence.
- Being available for an out of hours on-call service for Detention Operations rotated between team.
- Assisting the Senior Operations Officer with the production of monthly reports that provide essential data and statistics relating to the IRC.
- Ensuring Residents within the centre are provided with an effective service in line with Detention Services Performance Standards & Framework.
- Monitoring the IRC Supplier’s compliance with the contract, ensuring that the site is run in a healthy, safe, and secure manner in accordance with relevant legislation. Providing regular updates to your manager.
- Carrying out Immigration Enforcement’s statutory duties around the IRC, including authorising the use of temporary confinement or removal from association for residents as necessary.
- Collecting, processing, and auditing complaints in line with the policy, working collaboratively with the complaints department.
- Representing the Home Office at a range of meetings that include, planning in the difficult removals of residents, daily operational meetings, resident consultative committees, Independent Monitoring Board (IMB), security, healthcare, and safer community meetings.
- Occasional minute taking at some meetings (shared between the team on rotation).
- Providing high-quality thematic reviews into contract delivery and dip sample reports on a range of areas enabling requisite assurance of contract delivery and adherence to policy.

As an Operations Officer, you will also be eligible for an Annual Hours Working allowance (AHA) of approximately 20% to 25%. This is to compensate for working shift patterns including night shifts, early morning starts, late night finishes, weekends, and public holidays. Shifts can vary in length and can be up to 12 hours; shifts can be changed or extended according to business need.

Detention Services fosters a culture of support and is committed to recognising and nurturing talent. There are clear career pathways to encourage promotion, with the ability to be mentored and shadow senior managers.

**Person specification**:
We are looking for excellent communicators who can engage with colleagues of various grades and key partners (internally and exter