Concierge, Park International Hotel

6 months ago

London, United Kingdom Frasers Hospitality Full time

**Concierge,** Park International Hotel**

Frasers Hospitality is a global hospitality operator with Gold-Standard serviced apartments, hotel residences and boutique lifestyle hotels across Australia, Southeast Asia, North Asia, Middle East, Africa and Europe.

With over 23,600 rooms worldwide, we aim to anticipate and exceed customers’ evolving expectations through continuous innovation and intuitive service to deliver memorable experiences.

A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.

**NUTS AND BOLTS OF THE JOB**

Do you love putting a smile on people’s faces and creating memorable experiences? Then come and join our fantastic team at Park International Hotel As Concierge you will contribute to the first impression of our guests at arrival and will play a key part in delivering exceptional customer service. You will be involved with all day-to-day concierge duties, dealing with guest queries and requests professionally and efficiently. This role also encompasses supporting all other operational departments, helping the hotel work together as one team.

**WHAT’S IN YOUR DNA**

You are a flexible and enthusiastic individual with a passion for customer service. You will enjoy working as part of an amazing team who all share the same passion - to create memories that our guests will remember. If you are an excellent team player and problem solver this role will help you develop these skills further.

**WHY WORK FOR US?**

At Frasers Hospitality, you’ll join a truly ambitious and international team that we love to develop, recognise and reward. Benefits include attractive staff rates and F&B discounts across our properties globally, an additional day off on your birthday, life assurance, High Street Discounts and various employee recognition schemes, with lots of learning & development opportunities, and much more.

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