Pet Welfare Assistants

4 weeks ago


Hitchin, United Kingdom Blue Cross For Pets Full time

**Contract: Permanent, full time and part time available**
**Salary: £21,255 - £23,806 per annum (pro rata for part time)**
**Location: Hitchin SG4 8EU**
**Closing date: Sunday 24 March 2024**
**Interview date: 3 & 4 April 2024**

We’re recruiting **Pet Welfare Assistants **to provide** onsite** animal care at our **Hertfordshire Rehoming Centre**
- We’ve just launched a new and exciting national Rehoming & Fostering team structure to support our aim of ensuring every pet enjoys a healthy life in a happy home. You’ll be joining a team who strive to be the best versions of themselves, so that they can do the best for the pets who need our help.More about the role
- Our beautiful rehoming centre in Kimpton originally opened in the 1940s and has facilities for dogs, cats and small pets. Our newly refurbished facilities include 20 kennels, five puppy pens and 29 cat pens, which includes a mother and kitten unit. We also have indoor rabbit space and rooms for small pets.As a **Pet Welfare Assistant - Onsite**, you will expertly manage a specific number of pet cases within the on-site pet care service, these can be pets in our rehoming service or temporary crisis care.You will be responsible for ensuring pet welfare standards are met and the assessment, training and rehabilitation of the pets preparing for a new home is completed in the quickest amount of time.**We have a variety of working days per week available**:
**1 x full time, 37.5 hours a week on a rota including weekends and public holidays.**
**1 x part time, 26.25 (3.5 days) per week on a rota including weekends and public holidays.**
**1 x par time, 7.5 hours working on Saturdays**

At our Hertfordshire rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally, you will be expected to carry out night checks or stay in on site accommodation overnight when the resident team members are either not working or away for a period of time. These duties are organised on a local rota and shared between all members of the team.**About you**
- As a skilled animal handler and assessor, you will be intuitive with pets, empathetic and welfare focused having worked in a similar animal related environment.- You will know what it is like to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support clients and colleagues.You will be self-motivated, forward thinking with a collaborative and creative approach to your work, which will ensure to bring your best pragmatic ideas for the care of the pets to ensure the best outcome is achieved. In addition, you will be able to quickly grasp information, be competent at accurately recording information while also conducting conversations with clients and stakeholders.- You will be an excellent communicator, approachable with strong interpersonal skills.**Knowledge, skills, and experience**
- Experience of working or volunteering with domestic animals or in an animal welfare environment.
- Previous experience in working in a customer focused environment and used to achieving a high level of customer satisfaction.
- Excellent written and verbal communication skills.
- Good organisational and administration skills to include computerised systems.
- Current full driving licence.

**It would be great (but not essential) if you also had**:

- Qualification or similar experience in animal behaviour or animal training.
- Experience of cash handling.
- Experience of working to strict health and safety procedures.
- Understanding of safeguarding issues.
- Want to know more detail? Great We have attached the job description which hopefully gives you everything you need.**How to apply**

We reserve the right to close this vacancy early should we receive an overwhelming response.Blue Cross benefits
- Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.- In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.- Our generous benefits package includes:
- Enhanced annual leave entitlement: 30 days plus bank holidays
- Pension scheme with enhanced employer contribution
- Health cash plan
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme Annual volunteer days
- Claim for professional fees

About Blue Cross
- Blue Cross is a national charity that has been helping sick, injured and homeless pets since 1897.
- Every month we help thousands of pets and their people by providing veterinary care, expert behaviour advice



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