Client Care Assistant

6 months ago

Merthyr Tydfil, United Kingdom Medivet Group Ltd Full time

**Remuneration**
National Living Wage
**The Opportunity**
We are seeking a part time Client Care Assistant to join our Lurgan practice for 12 hours a week in the evenings as follows:
Monday 3pm-6.30pm
Tuesday 3pm-6.30pm
Thursday 4pm-6.30pm
Friday 4pm-6.30pm

This role will be supporting a team of Veterinary Surgeons, Nurses, and Patient Care Assistants.

We believe in exceptional care for both our patients and client. As a Client Care Assistant, you’ll use your excellent customer service skills to welcome and assist clients before, during and after every visit. Although you don’t need to have hands-on experience working with pets, a love of animals and their welfare is essential.

From handling busy telephone lines and arranging appointments to taking payments, entering test results, and ensuring the consult rooms are fully stocked, you’ll enjoy a busy and varied front-of-house role. You’ll also take ownership of ensuring the reception and waiting areas always look their best.

This role will be National Living Wage if you're aged 21 or over. National Minimum Wage if you're aged under 21.
**Key Benefits**
- Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
- Life Assurance 3 x salary.
- Access to 24-hour counselling by phone or in person should you feel you need support.
- 31 days’ annual leave (including Bank Holidays) rising to 36 with length of service.
- An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
- Interest free Season Ticket Loan.
- Cycle to Work scheme.
- Discounts on Medivet products and services.

**Role Accountabilities**
Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other - we really want to make a positive difference through every interaction we have.
In this role you will:

- Triage the impact of any emergency appointments, contacting clients to arrange an alternative appointment where necessary.
- Manage the practice diary to ensure appointment availability is aligned to best practice and available skillset.
- Ensure appointment slots are available for clients to book online.
- Carry out reception duties, greeting clients on arrival, and updating records.
- Process any repeat prescription order requests.
- Be an advocate of the Medivet Healthcare Plan, and complete relevant sign-up documentation with clients.
- Ensure online practice information is up to date, with accurate opening hours and current colleagues.

**Your Skills and Experience**
- Excellent client facing and reception skills.
- Experience of working as part of a team and building positive working relationships.
- Client care skills, with the ability to remain calm under pressure and be diplomatic when needed.
- Able to prioritise a range of tasks and own workload.
- Good numeracy skills, with the ability to manage payments and cash up.
- Experience in using online appointment booking systems.
- Administration skills and experience
- Trustworthy and responsible

Desirable:

- Previous veterinary receptionist experience.
- Social media/website content management.

**About Us**
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.

We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.

This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.

Job Reference: FR05337

  • Care Assistant

    2 months ago

    Merthyr Tydfil, United Kingdom Cera Care Full time

    Join Cera as a Care Assistant in Merthyr Tydfil. You'll be supporting us on our mission to transform social care and enable more people to live longer, healthier and happier lives in their own homes. Are you kind? A people person? Love making a difference in people's lives? Then we can offer you the perfect role as a Carer, where you will genuinely make a...

  • Home Care Assistant

    1 week ago

    Merthyr Tydfil, Merthyr Tydfil, United Kingdom Cera Care Full time

    We are seeking a compassionate and caring individual to join our team as a Home Care Assistant in the Merthyr Tydfil area.As a Home Care Assistant, you will be responsible for providing high-quality care and support to our clients in their own homes. This will involve assisting with personal care, including continence support, washing and dressing, managing...

  • Care Assistant

    6 months ago

    Merthyr Tydfil, United Kingdom Quality Care Services Full time

    **Reference**: REF357D **Location**: Merthyr Tydfil **Salary**: £10.90 per hour Travel time 10.42 per hour & Mileage 28p **Abacare Limited**: **Merthyr Tydfil**: **Company Description**:** Locations**:Treharris, Troed Y Rhiw, Merthyr Vale, Merthyr Town, Gurnos, Cefn Coed, Galon Uchaf, Dowlais, Twynyrodyn, George Town **Pay Rate**: £10.90 per...

  • Care Worker

    2 months ago

    Merthyr Tydfil, United Kingdom Care Managers Ltd Full time

    Care Worker / Care Assistant Employment Type: Temporary/PermanentHours per Week: 37Rate: £12.59 per hour (PAYE) We are excited to recruit on behalf of our client for a dedicated Care Worker/Care Assistant to join their team. This is an incredible opportunity to make a real difference in the lives of individuals who need personal, emotional, and practical...

  • Care Assistant

    4 weeks ago

    Merthyr Tydfil, Merthyr Tydfil, United Kingdom Active Care Group Full time

    We are unable to sponsor international candidates for this role. You must already have the right to work in the UK.Are you looking for flexible work arrangements?Would you enjoy a rewarding role supporting clients with complex health needs in their own homes?Join Active Care Group, a leading provider of complex care, as a Support Worker in our Care in the...

  • Compassionate Care Assistant

    2 weeks ago

    Merthyr Tydfil, Merthyr Tydfil, United Kingdom Active Care Group Full time

    We are seeking a kind and caring individual to join our team as a Support Worker. As one of the UK's leading providers of complex care, Active Care Group supports adults with spinal cord injury, acquired brain injury, and complex health needs in their own homes.The ideal candidate will have a strong desire to make a positive impact on people's lives and...

  • Care Assistant

    2 months ago

    Merthyr Tydfil, United Kingdom Cera Care Full time

    Join Cera as a Care Assistant in Merthyr Tydfil. You'll be supporting us on our mission to transform social care and enable more people to live longer, healthier and happier lives in their own homes. Are you kind? A people person? Love making a difference in people's lives? Then we can offer you the perfect role as a Carer, where you will genuinely make a...

  • Care Assistant

    4 weeks ago

    Merthyr Tydfil, Merthyr Tydfil, United Kingdom Active Care Group Full time

    We are a leading provider of complex care, supporting adults with spinal cord injury, acquired brain injury, and complex health needs to live in their own homes.As a Support Worker at Active Care Group, you will be working across packages of care in various areas, supporting our clients with complex health needs in their own homes.This role involves...

  • Care Assistant

    6 months ago

    Merthyr Tydfil, United Kingdom Hallmark Care Homes Full time

    Join the award-winning team at Greenhill Manor Care Home, a compassionate and values-driven care provider located in Merthyr Tydfil. We're seeking compassionate individuals who share our commitment to exceptional care for our residents. Do you possess the qualities to provide outstanding care within our homes? As a Care Assistant, you'll cater to the...

  • Care Companion

    4 days ago

    Merthyr Tydfil, Merthyr Tydfil, United Kingdom Cera Care Full time

    Cera Care is committed to transforming social care. We're looking for kind and compassionate individuals to join our team as Care Assistants in Merthyr Tydfil.As a Care Assistant, you'll play a vital role in supporting our clients to live longer, healthier and happier lives in their own homes. You'll be responsible for providing personal care, including...

  • Care Companion

    4 weeks ago

    Merthyr Tydfil, Merthyr Tydfil, United Kingdom Cera Care Full time

    Transforming social care, one person at a time.At Cera Care, we're on a mission to enable more people to live longer, healthier, and happier lives in their own homes. As a Care Assistant, you'll play a vital role in supporting our clients and their families, providing companionship, reassurance, and joy in their daily lives.What you'll do:Assist with...

  • Care Assistant

    4 weeks ago

    Merthyr Tydfil, Merthyr Tydfil, United Kingdom Hallmark Care Homes Full time

    About the Role:As a Care Assistant at Hallmark Luxury Care Homes, you will play a crucial role in ensuring our residents receive the highest standard of care and support. You will provide personal care, assist with daily activities, and help create a warm and welcoming environment for our residents, always treating them with the dignity and respect they...

  • Home Care Companion

    6 days ago

    Merthyr Tydfil, Merthyr Tydfil, United Kingdom Cera Care Full time

    Care Assistant Job DescriptionWe're seeking a compassionate and dedicated individual to join our team as a Care Assistant in Merthyr Tydfil. As a key member of our care team, you'll play a vital role in supporting our clients to live independently in their own homes.About the Role:Assist with personal care tasks such as washing, dressing, and managing...

  • Health Care Assistant

    5 months ago

    Merthyr Tydfil, United Kingdom Care by Kane Full time

    Our client is seeking a number of compassionate and reliable **Healthcare Assistants** to join their team, providing care and support in a variety of care settings in Merthyr Tydfil and the surrounding areas. **Rate**:£13ph **Shifts**:12 hours long - You decide if you wish to work (days or nights) **Hours**:Full or part-time (Minimum of 2 shifts per...

  • Bank Care Assistant

    6 months ago

    Merthyr Tydfil, United Kingdom Hallmark Care Homes Full time

    Greenhill Manor Care Home is an award winning, values led care provider in Merthyr Tydfil and we are looking for like minded talent to join our dedicated and well respected care team. **Do you think you have what it takes to deliver exceptional care to residents in our homes?** The Care Assistant role pays attention to each specific and individual need of...

  • Care Support Worker

    4 weeks ago

    Merthyr Tydfil, Merthyr Tydfil, United Kingdom Cera Care Full time

    At Cera Care, we're seeking a dedicated Care Assistant to join our team of compassionate professionals. As a Care Assistant, you'll play a vital role in supporting our clients to live independently in their own homes.Key Responsibilities:Assist with personal care, including continence support, washing, and dressingManage medications and cook or prepare hot...

  • Home Care Assistant

    2 days ago

    Merthyr Tydfil, Merthyr Tydfil, United Kingdom Service Care Solutions Ltd Full time

    Service Care Solutions Ltd is seeking a skilled Home Care Assistant to join our team in Merthyr Tydfil. In this role, you will have the opportunity to make a real difference in the lives of older adults by providing essential care and support.As a Home Care Assistant, your responsibilities will include:Providing daily living support;Administering...

  • Care Assistant Professional

    4 weeks ago

    Merthyr Tydfil, Merthyr Tydfil, United Kingdom Care Managers Ltd Full time

    Care Worker Role OverviewAt Care Managers Ltd, we are seeking a dedicated and compassionate Care Worker to join our team. This role presents an excellent opportunity to make a meaningful difference in the lives of individuals who require personal, emotional, and practical support.Key ResponsibilitiesPersonal Care and Support: Provide essential personal care...

  • Care and Support Assistant

    4 weeks ago

    Merthyr Tydfil, Merthyr Tydfil, United Kingdom Hallmark Care Homes Full time

    About UsHallmark Luxury Care Homes is a family-run provider dedicated to delivering exceptional care and support to our residents. Our care revolves around family values, nurturing relationships, and providing outstanding care across all our homes in England and Wales.About the RoleWe are seeking a passionate and compassionate individual to join our team as...

  • Care Worker

    2 weeks ago

    Merthyr Tydfil, Merthyr Tydfil, United Kingdom Care Managers Ltd Full time

    Job Title: Care Worker - Support and AssistanceJob Summary:We are seeking a skilled and compassionate Care Worker to join our team at Care Managers Ltd. As a Care Worker, you will provide essential personal care, emotional support, and practical assistance to residents in our care homes. This is a fantastic opportunity to make a meaningful impact on the...