Dental Receptionist Apprentice

An opportunity has arisen for a Dental Receptionist Apprentice to join the Specialist Dental Service in Morecambe, working in the Queen Victoria Centre. We provide special care and access dentistry for adults and children, and training for dental students. The vacancy is a full time working Monday Tuesday Wednesday Thursday Friday.

As part of this job role you will be expected to undertake a Customer Service Level 2 apprenticeship. Car owner/driver and possess full UK Driving Licence, or be mobile & able to visit locations as & when required.

An Initial Assessment, as part of the Apprenticeship enrolment process will be required to be completed to ascertain what level Numeracy, Literacy and ICT you are currently working at to ensure you are eligible to undertake an Apprenticeship programme. If you have already achieved English & Math’s at GCSE (Grade A-C/4-9) or Functional Skills Level 2, this can be transferred over, with evidence of achievement.

Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, and offers a full range of district hospital services and community health services to a population of 1.6 million in Lancashire and South Cumbria.

The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology services across the wider region.

We employ more than 6,500 staff, with a turnover in excess of £370m in 2014/2015 and have approximately 900 beds.

DUTIES AND RESPONSIBILITIES

Undertake reception duties to include dealing with members of the public both in person and on the telephone

Ensure accurate messages are taken and relayed to appropriate members of staff.

Arrange appointments for patients via SOEL Health software

Responsibility for issuing petty cash and collating information for reimbursement.

Ordering of stationery supplies and sundries for the Dental Centres via the Runcorn supplies system

Undertake both routine and non-routine audio and copy typing of letters, memos, etc using SOEL Health and Microsoft Office computer software. This requires theoretical and practical knowledge built up over a period of time

Receive and distribute internal and external mail to relevant service

File and retrieve records within the Dental Department filing system and day-to-day efficient maintenance

Act as a point of contact for the Trust’s works department in respect of building repairs and maintenance and ensuring liaison with the Dental Administrator where necessary

Other office duties to include photocopying, faxing and use of other office equipment

Undertake any such appropriate duties or responsibilities as directed by your line manager

Where necessary relevant training in the operation of new or unfamiliar equipment, software ore procedures will be provided or arranged.

The above list of duties and responsibilities is not intended to be fully comprehensive and may be amended to take account of changing circumstances or requirements following consultation with the post holder.