Operational Support Grade

4 weeks ago

Maidstone, United Kingdom Ministry of Justice Full time

**Operational Support Grade - HMP Maidstone (Prison Support Role) - 73480**
**£23,226**
**Maidstone**:
**Overview of the job**

It takes teamwork to support our prisons.

As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a close-knit team to carry out a range of support services - everything from patrol and gate duties, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. You will work a variety of shifts including nights to keep things running. Unlike our prison officers, your contact with offenders is limited, although depending on the particular prison you may interact with offenders occasionally.

You don’t need any qualifications to do this job. Helping to keep a prison running smoothly and safely requires good judgement, common sense, responsibility and, above all, teamwork.

**In addition to your base pay, you will receive**:

- annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- access to a paid Level 2 apprenticeship in customer service
- access to the generous Civil Service pension scheme
- season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme

**Salary - £23,226**

The salary figures quoted are for a 37 hour working week inclusive of 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evening and weekend shifts

**Hours**

You will work an average of 37 hours per week and this will include working night shifts, evenings, weekends and Bank/Public holidays (these days are added to your holiday allowance) on a rolling shift pattern. The frequency of night shifts will vary for each Establishment and can be discussed at interview. For an example of the shift times that you could be working please visit our website

**Responsibilities, activities and duties**

You will be flexibly deployed to perform operational roles across the prison as required. Responsibilities, activities and duties are likely to include:

- **gate/portal duties**:ensure the secure entry and exit of staff, visitors, vehicles; carry out searches of staff, prisoners, visitors, contractors and vehicles; issue and collect staff keys/radios
- **control room**:operate the establishment radio system and monitor CCTV ensuring all suspicious activities are reported
- **visits**:book visits; identify and process visitors on their arrival, escort them if required
- **censors/correspondence**:monitor/log mail and report any illicit or contraband items, maintaining the preservation of evidence
- **night duties**:ensure cell doors are locked/secure and all prisoners are safely accounted for
- **reception**:assist in supporting appropriate tasks in reception; photograph prisoners; collate documentation for the property process; search/x-ray incoming prisoner property and parcels; receive items for prisoners and check all seals are intact on property storage
- **prisoner supervision**:supervise prisoners as required; undertake prisoner clothing/property exchange and assist officers with free flow movement
- **food delivery**:food trolley delivery and collection, which may involve the use of an electric tug vehicle
- **driving duties**:transport prisoners and their escort to their destination in the cellular vehicle; collect mail from local sorting office
- **phone calls**:monitor the Personal Identification Number (PIN) system, maintaining the log of PIN Phone requests from prisoners; complete all relevant paperwork keeping an audit trail of conversations; check that legal numbers are registered solicitors
- **procedures and protocol**:understand and conform to national and local policies, responding appropriately to invoke emergency procedures and the actions required in relation to incidents

**How to apply**

**Stage 1**
- **Tell us about yourself**
- **Take a short online test**
You don’t need to be a gamer to do well on this test. We’re just looking for your natural ability to succeed in the role.

Before you take the test you will have the opportunity to practice and prepare for the real test. You will receive information and a link to access this and the actual test once you apply.

**Stage 2**

If you pass the test, we’ll invite you for an interview.

At the interview we will assess you against the following **Success Profile** behaviours
- Communicating and Influencing
- Delivering at Pace
- Managing a Quality Service
- Working Together

The interview will be of a blended nature consisting of behaviours and experience. It will provide the ideal opportunity to tell us more about yourself, your work history or personal experiences, so we can get to know you better and assess how you will be suited to prison work. Your Strengths will also be assessed at interview but these are not shared in advance.

**Success Profiles**

Th

  • Operational Support Grade

    2 weeks ago

    Maidstone, United Kingdom Ministry of Justice Full time

    **Operational Support Grade - HMP Maidstone (Prison Support Role) - 76155** **£23,226** **Maidstone**: **Overview of the job** It takes teamwork to support our prisons. As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a close-knit team to carry out a range of support services - everything from patrol...

  • Operational Support Grade

    4 weeks ago

    Maidstone, United Kingdom Ministry of Justice Full time

    **Operational Support Grade - HMP East Sutton Park (Prison Support Role) - 68611** **£23,226** **Maidstone**: **Overview of the job** It takes teamwork to support our prisons. As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a close-knit team to carry out a range of support services - everything from...

  • 70402 - Operational Support Grade - Hmp Maidstone

    2 weeks ago

    Maidstone, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 265629**Salary**: - £23,226**Job grade**: - Administrative Assistant**Contract type**: - Permanent**Type of role**: - Operational Delivery - Other**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 4Contents Location About the job **Benefits**: Things you need...

  • Grounds Maintenance Operative

    4 weeks ago

    Maidstone, United Kingdom Maidstone Borough Council Full time

    Job reference 001807 Date posted 14/04/2023 Application closing date 30/04/2023 Location Maidstone Salary Grade 3 to 4 £21,029 to £21,502 per annum Package Blank Contractual hours Blank Basis Full time Job category/type Manual Attachments Blank Job description - About the Role: To deliver high quality parks, open spaces, towpaths,...

  • Supply Chain Team Member

    4 weeks ago

    Maidstone, United Kingdom Belron UK Limited Full time

    **Contract Type**: Regular **About** **Autoglass**®** **and** **Laddaw**®** We’re a recognised superbrand and we know where we’re going. We’re a business with direction and purpose and regardless of your role here, it’s about us all making a difference with real care. We never stand still. We’re relentless, innovative and ambitious, always...

  • Multi Skilled Operative

    3 weeks ago

    Maidstone, United Kingdom Antac Support Services Full time

    We have an excellent opportunity for a driven Multi Skilled Operative to join our Housing Division. In this role, you will be part of a dedicated team of tradespeople, responsible for carrying out maintenance and refurbishment projects to MOD houses around the Kent area. As a Multi Skilled Operative, your main responsibilities will involve minor...

  • CNC Machine Operator

    4 weeks ago

    Maidstone, United Kingdom Reed Business Support Full time

    Position: CNC Setter/Operator Term: Permanent Hourly Rate: Up to £16 per hour - Depending on experience Location; Rochester, Kent This leading UK based manufacturer, with over half a century of industry presence. Is seeking a CNC Machine setter/operator to join the team As a CNC Machine setter/operator you will be operating machines that provide precision...

  • 360 Machine Operator

    4 weeks ago

    Maidstone, United Kingdom City Calling - Recruitment Agency and Jobs in Harr Full time

    Job Title: 360 Machine Operator Location: Maidstone, Kent Salary: Competitive, dependent on experience Type: Temporary The Role: As a 360 Machine Operator, you will be responsible for operating 360-degree excavators of various sizes, performing tasks such as digging, grading, lifting, and demolition. This role requires precision, safety awareness, and...

  • 360 Machine Operator

    1 month ago

    Maidstone, United Kingdom City Calling - Recruitment Agency and Jobs in Harr Full time

    Job Title: 360 Machine Operator Location: Maidstone, Kent Salary: Competitive, dependent on experience Type: Temporary The Role: As a 360 Machine Operator, you will be responsible for operating 360-degree excavators of various sizes, performing tasks such as digging, grading, lifting, and demolition. This role requires precision, safety awareness, and...

  • 360 Machine Operator

    4 weeks ago

    Maidstone, United Kingdom City Calling - Recruitment Agency and Jobs in Harr Full time

    Job Title: 360 Machine OperatorLocation: Maidstone, KentSalary: Competitive, dependent on experienceType: TemporaryThe Role: As a 360 Machine Operator, you will be responsible for operating 360-degree excavators of various sizes, performing tasks such as digging, grading, lifting, and demolition. This role requires precision, safety awareness, and effective...

  • Bag Making Machine Setter

    4 weeks ago

    Maidstone, United Kingdom Bennett & Game Recruitment Full time

    Bag making machine setter / operator required for a packaging company based in Maidstone. **Bag Making Machine Setter / OperatorPosition Overview** - To setup machines at the beginning of each shift to ensure proper working order - To perform testing procedures to ensure that machines work optimally during production - Operate and pack the production of...

  • Bag Making Machine Setter

    4 weeks ago

    Maidstone, United Kingdom Bennett & Game Recruitment Full time

    Bag making machine setter / operator required for a packaging company based in Maidstone. **Bag Making Machine Setter / OperatorPosition Overview** - To setup machines at the beginning of each shift to ensure proper working order - To perform testing procedures to ensure that machines work optimally during production - Operate and pack the production of...

  • 360 Machine Operator

    4 weeks ago

    Maidstone, United Kingdom City Calling - Recruitment Agency and Jobs in Harr Full time

    Job Title: 360 Machine OperatorLocation: Maidstone, KentSalary: Competitive, dependent on experienceType: TemporaryThe Role: As a 360 Machine Operator, you will be responsible for operating 360-degree excavators of various sizes, performing tasks such as digging, grading, lifting, and demolition. This role requires precision, safety awareness, and effective...

  • Multi Skilled Operator

    4 weeks ago

    Maidstone, United Kingdom Antac Support Services Full time

    We have a fantastic opportunity for an enthusiastic Multi Skilled Operative to join our Housing Division, to work alongside our hardworking team of dedicated trades, who undertake maintenance and refurbishment projects to MOD houses around the Kent area. This role will include minor refurb work such as fitting new doors or repairs, upgrades to kitchens &...

  • IT Support Apprentice

    2 weeks ago

    Maidstone, United Kingdom QA apprenticeships Full time

    Employer description:Ensure you read the information regarding this opportunity thoroughly before making an application.Group 1 Automotive is an international automotive retailer group and has come to be a trusted seller of vehicles by a range of marques. With over 70 sites currently operating in the UK, we believe in nothing less than automotive excellence,...

  • IT Support Apprentice

    2 weeks ago

    Maidstone, United Kingdom QA apprenticeships Full time

    Employer description:Ensure you read the information regarding this opportunity thoroughly before making an application.Group 1 Automotive is an international automotive retailer group and has come to be a trusted seller of vehicles by a range of marques. With over 70 sites currently operating in the UK, we believe in nothing less than automotive excellence,...

  • Signaller Grade 3 Canterbury East

    2 weeks ago

    Maidstone, United Kingdom Network Rail Full time

    Job Introduction As a signaller based in one of Network Rail's signal boxes in the Kent Route, your decisions will have a direct impact on ensuring safe and efficient train travel along your assigned part of the network. Your role will involve managing signals and contributing to the smooth operation of passenger and freight journeys, as well as the safety...

  • Apprentice Door Assembly Operative

    4 weeks ago

    Maidstone, Kent, United Kingdom IPS International Full time

    Are you looking to start your career in the manufacturing sector? Do you want to earn a salary whilst gaining experience and a qualification? We have an exciting opportunity for a Door Assembly Operative Apprentice. You will take part in woodworking and joinery with practical experience in manufacturing of bespoke doors and fire doors.What will the...

  • Apprentice Door Assembly Operative

    1 month ago

    Maidstone, Kent, United Kingdom IPS International Full time

    Are you looking to start your career in the manufacturing sector? Do you want to earn a salary whilst gaining experience and a qualification? We have an exciting opportunity for a Door Assembly Operative Apprentice. You will take part in woodworking and joinery with practical experience in manufacturing of bespoke doors and fire doors.What will the...

  • Warehouse Support Operative

    3 weeks ago

    Maidstone, United Kingdom Rentokil Initial Full time

    Rentokil Initial Warehouse Operative £21920 + bonuses + RI Rewards (OTE £23,300) Full-time - 40 hours (Monday - Friday 8am - 5pm) Maidstone Initial Washrooms, part of the Rentokil Initial Group, are seeking dedicated, hardworking and reliable individuals to join our existing team as a Warehouse Operative. Your role will be to support the Service Manager...