Health and Benefits Gb Admin Consultant

2 months ago


Reigate, United Kingdom Willis Towers Watson Full time

Health and Benefits GB Admin Consultant
- Reigate, GB

May 04, 2023

**The Role**

This is an exciting opportunity to work within a growing flexible benefits team. This client-facing role is responsible for owning the end-to-end data flow requirements to support employee flexible benefits delivery for allocated clients. This role requires a business analyst mindset, with expertise in translating data flow requirements into detailed specifications, working with internal project and processing teams to ensure successful client installations and renewals. This role is integral in the delivery of employee benefit enrolments for WTW’s clients.

**Responsibilities**:

- Work with Clients and their HR/Payroll Systems Teams, together with WTW Consultants and Systems Configuration Teams, to define, capture and maintain the data requirements specifications for the client HR and Payroll Reporting data flows.
- Work with Employee Benefit Providers to define, capture and maintain their requirements for monthly reporting of employee benefit selections.
- Ensure timely sign off for the above requirements to keep projects on track for system build.
- Point of contact for queries raised by the project team in relation to data processes, requirements, and ad hoc reporting specifications.
- Build a strong client relationship to support a project install, renewal or with changes during the year.
- Point of contact for client data requirement queries.
- Provide an efficient, professional service delivery to meet all client’s needs and promote the WTW brand.
- Develop knowledge of UK employee benefits and client’s flexible benefits scheme design and requirements.
- Demonstrate excellent analytical skills in reviewing and drafting requirement specifications detailing the system and data flows
- Work collaboratively with colleagues across different teams within the Health and Benefits line of business and the wider organisation.

**The Requirements**
- Experience in flexible benefits/employee benefits preferred but not essential
- Understanding of payrolls, data flow or HR systems
- Advanced proficiency in Microsoft Office (Word, Excel)
- Good analytical and numerical reasoning skills
- Able to document detailed client requirements in data requirement specifications
- Good communication skills, both written and verbal, and able to adapt style to suit the purpose and audience
- Excellent planning, time management and organisation skills with the ability to work to deadlines
- Able to work quickly, but accurately in a professional environment.
- Able to learn quickly, use own initiative and organise own workload effectively
- Prepared to put in the extra effort when needed to meet challenging deadlines
- Demonstrate a ‘can do’ attitude, overcoming any problems as they arise
- Prepared to show initiative where appropriate, but equally prepared to take instructions from others to contribute to projects across the whole department

**At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity**

**Equal Opportunity Employer



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