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Associate Digital Trainer
5 months ago
**Details**:
**Reference number**:
- 295274**Salary**:
- £26,586 - £28,064- A Civil Service Pension with an average employer contribution of 27%**Job grade**:
- Executive Officer**Contract type**:
- Permanent**Business area**:
- PINS - Corporate Services**Type of role**:
- Digital
- Education and Training**Working pattern**:
- Flexible working, Full-time, Part-time, Compressed Hours**Number of jobs available**:
- 1Contents
Location
About the job
**Benefits**:
Things you need to know
Location
- Bristol, South West England, BS1 6PNAbout the job
**Job summary**:
Within the Planning Inspectorate a fantastic opportunity has arisen for an experienced Associate Digital Trainer. This is a great time to join our growing, friendly, and collaborative Digital & Data Service team.
The team are responsible for creating and delivering digital training to colleagues and stakeholders in the Planning Inspectorate.
The Planning Inspectorate has a long and proud history in ensuring a fair planning system for England. The work we do has a significant impact on people’s lives, the communities where they live and the economy.
We want our colleagues to be able to work more flexibly and more collaboratively, exploring new and innovative ways to improve the way we provide services.
For further information on the Planning Inspectorate, please see the information pack attached. You can also view our careers page at Civil Service Careers
**Job description**:
We are looking for someone who has good communication and problem-solving skills, alongside an ability to build excellent relationships with colleagues and stakeholders.
You will be an energetic and motivated professional with the ability to understand digital products and how they could be used to better support our business processes, with a focus on Microsoft Office 365 products, as well as our bespoke casework management systems.
- Working closely with business areas to promote best practice for use of digital systems - (e.g. casework system, Office 365).
- Design, create and manage training materials including guides, advice notes and eLearning materials.
- Support the delivery of induction training to new starters.
- Provide ad-hoc/refresher training support to users online and in person as well as regular, targeted training sessions as needed.
The role will also play a key-part in engaging with users to gain an understanding of user knowledge, skills and behaviours to gain the best understanding of the digital training requirements.
**Hybrid working**
**Person specification**:
**Essential Criteria**
- Experience of coordinating and delivering digital training initiatives across appropriate channels and methods of delivery.
- Strong interpersonal and communication skills with the ability to build relationships and liaise with multiple stakeholders from across the organisation, assess system changes/project deliveries to determine training requirements and a training timetable.
- Relationship building skills and ability to engage people
- Experience of formulating and delivering training with the confidence to present and deliver information to large groups of people
- Experience of designing, creating, and managing training materials including guides, advice notes and eLearning materials.
- Understand users, their needs, and ways of working, in order to design, develop and deliver engaged and informative training.
**Desirable Criteria**
- Experience of delivering training for case management systems and office productivity tools such as O365.
- Completion of ‘Train the Trainer’ course or equivalent
- Project experience
- Relevant professional qualification at foundation level (g. CompTIA CTT+, CIPD or TAP) or willingness to study for a qualification within a reasonable length of time
- Experience of using Training video software (Camtasia/Articulate 360).
**Behaviours**:
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Changing and Improving
- Working Together
**Benefits**:
- Alongside your salary of £26,586, Planning Inspectorate contributes £7,205 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Flexible working options, including flexi-time, part-time, compressed hours and home working if suitable for the role.
- A working culture which encourages inclusion and diversity.
- 25 days annual leave increasing by 1 day per year up to 30 days after 5 years, plus 1 privilege day to mark the King’s birthday. In addition to the normal bank holidays.
- Generous family friendly policies.
- Fast and modern IT kit which utilises Windows 10 and Microsoft 365, enabling seamless working from home and collaboration across teams.
For full information see our Benefits information pack.
Things you need to know
**Selection process details**:
- This vacancy is using Success Profiles (opens in a new window), a
