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Front Office Executive

4 months ago


London, United Kingdom Mandarin Oriental Hotel Group Full time

**Position**: Front Office Executive (Full time #536300)

**Property / Office**: Mandarin Oriental Mayfair, London

**Location**: London, United Kingdom

As a key member of the Front of House team we are looking for someone with a passion for delivering a unique, tailored, and outstanding guest experience. A confident, composed, approachable, curious individual with a natural ability to interact with guests. Mandarin Oriental Mayfair sits on the historic Hanover Square, the property comprises 50 guest rooms and 77 residences offering our guests an oasis of calm alongside a vibrant F&B space with 4 outlets and an urban spa.
- What we are looking for in a Front Office Executive:_
- Warmly welcome our guests to Mandarin Oriental service standards
- Perform check in and check out duties alongside daily Front Office administrative tasks all to Mandarin Oriental’s standards
- Interact confidently with our guests promoting our services and facilities
- Someone curious who will naturally be wanting to know what is happening within the Hotel and surrounding area
- Liaise with other departments to ensure good communication is kept and overall service is sleek

What’s in it for you? Exciting benefits you can expect as an Front Office Executive:

- Complimentary & Discounted nights across 35+ Mandarin Oriental Hotels globally
- Great F&B discounts in Mandarin Oriental Mayfair, London & our London sister property; Mandarin Oriental Hyde Park, London
- Discounts at 700+ Retailers & Supermarkets
- Spa Discounts with The Spa at Mandarin Oriental
- Paid Volunteer Days
- Career growth opportunities: transfer to our sister properties worldwide, with 20+ openings in the next 5 years

**Advertised**: 29 Aug 2023 GMT Daylight Time
**Applications close**: