Facilities & Contracts Co-ordinator

2 weeks ago

Neath, United Kingdom The Trade Centre Group Full time

The Trade Centre Group are now recruiting a **Facilities & Contracts Co-ordinator **for the region’s most successful used car superstore, with hundreds of cars on display. We are looking for great people with fantastic attitudes and experience in Facilities and Maintenance Management to join our expanding team.

If you are ambitious, motivated, determined to grow your career with a fast-expanding national retailer then we want to hear from you.

Established in 1999 and with over 700 employees across all our UK showrooms, we pride ourselves on offering our employees support and opportunity for growth within the motor trade and are committed to promoting a diverse and inclusive community within our work force.

Join us for a career you will love, at a company with plenty to offer in return

**Purpose of the role**

Administrative and supportive role for the provision of a professional, comprehensive, and proactive property maintenance service to The Trade Centre managers and colleagues. Support in the delivery of a property maintenance service and related small works projects across the existing and proposed Trade Centre sites with a strong focus on good customer service.

Support the streamlining of delivery processes and the procurement and management of all external contracts. Support with the process of procurement, mobilisation, and demobilisation of contracts. Key to the building of effective strong relationships with a network of suppliers, managing service delivery, cost and quality while ensuring VFM for the Trade Centre Group.

**Main Duties and Responsibilities**
- Manage the facilities maintenance help desk - triage of repairs to ensure swift and effective resolution.
- Deal with all enquiries and correspondence relating to maintenance issues and maintain effective administration systems.
- Manage and co-ordinate supplier attendance to site - Through effective communication ensure Site staff aware and engaged.
- Responsible for ensuring that work is completed in a timely manner/ Delivery undertaken.
- Support in the delivery of a cost-effective programme of servicing and planning/schedule maintenance for all sites.
- Assist with maintaining relevant databases and spreadsheets for all compliance and servicing reporting
- Support with the administration and upkeep of estate asset register, maintain user manuals, O & M manuals and drawing records.
- Ensure all working practices are H & S compliant and that our statutory compliance is met.
- Support with the building and maintenance of a network of maintenance providers to support the operation of the business across all sites.
- Administer meetings with external suppliers including preparations of agendas, action plans and minutes. Actively manage action plans to meet key milestone dates.
- Manage corporate contract register to ensure that contract compliance and KPIs are adhered to and implemented.
- To issue work orders up, review and validate invoices utilising the Groups invoicing systems and deal with queries from internal and external customers. Ensure suppliers are paid on time.
- Drive effective clear communication between maintenance/contracts team and the rest of the business.
- Effective prioritisation management of reported issues, to ensure minimum disruption to business operations.
- Support in the provision of accurate maintenance cost reporting.
- Work flexibly within the team and undertake adhoc duties as required by the business and line manager.

**Person requirements**
- Excellent communication skills, verbal and written to all stakeholders and managers.
- Excellent problem-solving skills.
- Happy to work with a team
- Efficient and organised.
- Able to demonstrate prioritisation skills.
- Passionate about providing excellent customer service.

**Why choose us?**

Across our showrooms, we have a wide range of dynamic teams who each bring their own strengths and personalities to the table, helping us to drive our business forward. As we continue to grow it’s increasingly important that we all stay focused on the same goals and uphold our company values:
**TEAMWORK - INTEGRITY - SERVICE - PASSION - COMMUNITY**

**Company Benefits**
- 25 days holiday entitlement
- Extra day off for your Birthday
- Recognition of Long Service every 5 years
- Online Benefits Portal - including discounts, cashback, and Healthcare Cash Plan
- Discounted car buying scheme
- Cycle to work scheme
- Financial wellbeing support and resources
- Mental health support and resources
- Free eye tests and discounted glasses
- Engagement events and Celebration days

If you are ready for a new challenge and join us as a **Facilities & Contracts Co-ordinator**, we would love to hear from you

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