Senior Sales Advisor

3 weeks ago


Bracknell, United Kingdom Greathollands MOT Full time

Senior Sales Advisor - Join Us at Eco-Test MOT and Service Centre and Accelerate Your Career

Hello from Eco-Test

We're the go-to spot for top-notch automotive care for luxury brands like Mercedes, Land Rover, and BMW. What sets us apart? Our dedication to top-tier service, our expertise, and making sure our customers leave happier than they arrived. We're on the hunt for someone enthusiastic and motivated to hop on board. Could you be the one?

What's the Role About?

We're searching for a Senior Sales Advisor who's a whizz at turning questions into sales and making sure every customer feels listened to and valued. You'll be the heart of our operation, ensuring that from the first hello to the final thank-you, we're all about excellence. And the pay? A rewarding £40K+ to start, because we believe in appreciating those who help us shine.

As part of the team, you'll be a key player in our financial growth and smooth running, making sure our customers always leave with a smile. Working hand in hand with our Front-of-House Manager, and Workshop Manager, you'll ensure every day runs like clockwork.

Your Key Tasks:

- Turn new customer enquiries into bookings and handle queries with ease, ensuring effective quoting and scheduling.
- Juggle the booking schedule, assign cars to technicians smartly, manage their workflow, and keep an eye on courtesy car bookings.
- Boost sales for additional repairs, ensure quotes and parts are ready to go and nail those conversions.
- Provide spot-on advice and solutions tailored to each customer, guaranteeing they receive nothing but the best service.
- Keep records tidy and up to date, making use of our management software to streamline vehicle and sales processes.
- Reach out to customers we haven’t seen in a while, encourage them to book in, and help reduce customer turnover.
- Hit financial and satisfaction targets, keep an eye on KPIs, and adjust your approach to stay on top of your game.

Why Eco-Test MOT & Service?
- Competitive Salary: Starting from £40K+, with clear opportunities to boost your earnings as you excel.
- Grow With Us: We're expanding, and we want you to expand with us. Plenty of opportunities are waiting.
- A Team That Cares: Be part of a crew that's all about passion and excellence in everything we do.
- Expertise Matters: With ongoing training and sales coaching, you'll become the go-to guru, staying ahead in the game.

Where You'll Be Working:
[Include the descriptions for the locations tailored to your specific garage's location.]

Ready to Step Up?

**Job Types**: Full-time, Permanent

Pay: From £40,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Employee discount
- On-site parking
- Referral programme
- Store discount

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Performance bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Sales: 2 years (required)
- Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 06/05/2024
Reference ID: SSA01


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