Sales Advisor
5 months ago
**Key Responsibilities**:
- Engage with customers in a professional and courteous manner to understand their automotive needs.
- Educate customers about Fastlane Autocare's products and services, providing accurate and relevant information.
- Keep customers informed and updated throughout the sales process, ensuring transparency and satisfaction.
- Collaborate effectively with other members of the sales team to achieve sales targets and objectives.
- Maintain a high level of product knowledge and stay updated on industry trends and developments.
- Handle customer complaints and concerns with empathy and professionalism, striving for swift resolution and customer satisfaction.
- Contribute to the development of sales strategies and initiatives to drive business growth and profitability.
**Requirements**:
- Excellent communication skills, both verbal and written, with the ability to convey complex information in a clear and concise manner.
- Strong interpersonal skills and the ability to build rapport with customers and colleagues.
- Proficiency in using computer systems, phone systems, and booking systems as well as live chat.
- A proactive and customer-focused attitude with a willingness to go above and beyond to meet customer needs.
- Ability to work effectively both independently and as part of a team in a fast-paced environment.
- Prior experience in sales or customer service roles is advantageous but not essential.
- A genuine interest in the automotive industry and a willingness to learn about vehicles and automotive parts.
**Benefits of becoming part of Fastlane Autocare**:
- Competitive salary with performance-based incentives.
- Comprehensive training and ongoing development opportunities.
- Opportunities for career advancement within a growing company.
- A supportive and collaborative work environment.
- Employee discounts on products and services.
**Job Types**: Full-time, Permanent
Pay: £25,000.00-£27,500.00 per year
**Benefits**:
- Company events
- Employee discount
- On-site parking
- Store discount
Schedule:
- Holidays
Supplemental pay types:
- Bonus scheme
- Performance bonus
**Experience**:
- Sales: 2 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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