Medical Receptionist

2 weeks ago

Hebburn, United Kingdom Victoria Medical Centre Full time

**Job Summary**
We are looking for a medical receptionist to work with our clinical team to support the delivery of the best primary care service to our patients. This role is to maintain a friendly but effective first line of patient contact, deal with patient related tasks and queries appropriately, follow our systems and protocols and keep our practice presentable and safe.

**Role details**
- Booking appointments with the most appropriate clinician according to practice protocols or clinician direction
- Effective care navigation/signposting into appropriate services
- Arriving and welcoming patients attending for face to face appointments
- Effectively managing your workload and resources
- Maintaining exceptional telephone manner and face to face communication with patients and their representatives in a polite, considerate and confidential manner
- Dealing with patient related tasks and patient queries and maintaining accurate records
- Ensure the compliance with legislation relating to health and safety at work.

**Confidentiality**
- Maintaining Patient confidentiality as directed by the practice policy
- Awareness of GDPR

**Job Types**: Full-time, Permanent

**Salary**: £11.45 per hour

Expected hours: 37.5 per week

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

Application deadline: 28/02/2024
Reference ID: vmcrec

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