Fleet Co-ordinator

Responsibilities include developing strong relationships with customers, connecting with key departments and stakeholders, and delivering customer Management Information reports. In this role, you will liaise with cross-functional internal teams (including Sales Support and Data & Reporting departments) to maintain and improve the entire customer experience.

We are looking for a Fleet Coordinator to create long-term, trusting relationships with our customers. They need to have experience within Fleet Management, Transport or related industries.

**Responsibilities**.
- Managing drivers vehicle selection, and ordering.
- Provide support and reassurance to customers.
- Respond to customer communications or queries and resolve any issues.
- Build and maintain strong, long-lasting customer relationships.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Assist with challenging customer requests or issue escalations as needed.
- Support the wider business in identifying improvements that can be implemented to enhance both driver and customer experience.

**Requirements**:

- Be able to communicate efficiently - verbally, in print and on the phone.
- Be detail oriented.
- Be able to Multitask and handle several customer accounts.
- Be able to manage time and projects effectively.
- Be able to work along with teams.
- Have knowledge and experience in using Microsoft Office Software
- Have initiative, motivation, and focus.
- Be professional

**Skills required**:

- Teamwork
- Planning
- Build Relationships
- People Skills
- Initiative
- Customer Focus
- Emphasize Excellence
- The ability to work with pace to meet deadlines.
- Attention to detail.
- Understanding of Fleet Management.
- The ability to challenge departments effectively to facilitate change.

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Fleet: 1 year (preferred)
- sales: 1 year (preferred)

Work Location: In person

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Leicester: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Fleet / Sales: 1 year (preferred)

Work Location: In person

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Leicester, LE19 1WP: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Fleet & sales: 1 year (preferred)

Work Location: In person