P&C Operations Coordinator

7 months ago

Haywards Heath, United Kingdom Collinson Full time

Please note this position is hybrid, with 2 days a week in the office. You can be based in Haywards Heath (RH16 1DN) or London Bridge (SE1 2AQ).

A perfect role for someone aspiring to build a career within HR or Business Operations, and wishing to join a global company, leading in the Loyalty & Benefits and Insurance space.

If you have good organisational and communication skills, attention to detail and intermediate Excel knowledge, as well as an interest in developing a career within HR or Operations space, we'd love to hear from you.

**About Collinson**

Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies.

The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400m end consumers. Collinson has more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people.

Key clients include: Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

**Key purpose of the role**

We're looking for a dedicated team member who will provide comprehensive support to our colleagues, people managers and leaders across the business. You will often be the primary point of contact for query resolution, guidance, and escalating issues when necessary and therefore your contribution will be instrumental in assisting the wider People and Culture (P&C) team in delivering an exceptional service to the business.

**Responsibilities & requirements**

Day to day, you will perform a range of tasks focused on query resolution and guidance, aiming to support business leaders across the organisation, as well as striving to continuously review and improve internal processes for a more streamlined experience across the whole of the employee lifecycle.

The duties include but are not limited to managing the People and Culture main inbox, coordinating activities and documentation related to onboarding, offboarding and colleague changes. Maintaining accurate employee records and ensuring data integrity across all P&C Systems.

As Collinson is a global organisation, you will have the opportunity to work with P&C team members from different regions, to help align the processes and procedures across each location and continue creating a seamless employee lifecycle experience.
- Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success._
- We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients._
- We also have our very own Beacons (Domestic Abuse Advisors) supporting within each of our global offices. Our Beacons will be your point of contact if you or someone you know needs support._

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