Customer Service Executive

5 months ago


Bearsden, United Kingdom Arnold Clark Full time

We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Bearsden Renault/Dacia branch and help customers get excited about our products.

**Why choose us?**
- 33 days’ holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression

**Hours**

You’ll work a five-day week on a set rota that includes weekends (44 hours per week).

**About the role**

At Arnold Clark you’ll be known as a Product Genius, but your role revolves around the customer experience. Our Product Geniuses are our in-branch experts. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle. And that expertise develops further into understanding all elements of the sales journey - from enquiry, to sale, to delivery, and beyond. As part of a cohesive team, Product Geniuses will have the fully support of the management team in branch.

**Day-to-day duties**
- Preparing the showroom and cars for the day ahead.
- Assist with showroom presentation and advertising.
- Supporting the Sales department and delivering excellent customer experience.
- Organising and accompanying customers on test drives.
- Swotting up on our vehicles and manufacturers.
- Learning about our products so you can help our customers find the perfect fit.
- Enhancing the customer journey from enquiry to delivery.

**Essential skills**
- You’ll be a confident communicator who understands that a positive attitude gets great results.
- Willingness to go the extra mile. From the initial exploration stages to the final handover and aftersales assistance, you’ll be responsible for ensuring an outstanding customer journey that’s memorable for all the right reasons.
- A full UK driving licence.
- As happy working on your own initiative as you are in a team.
- One of our company values is progression, so it’s vital you are eager to progress within this role to car sales.

**Our culture**

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.



  • Bearsden, United Kingdom Arnold Clark Full time

    **Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Bearsden About the role We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Bearsden Renault/Dacia branch and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with room to...

  • Customer Service

    5 months ago


    Bearsden, United Kingdom NFU Mutual Full time

    **Customer Service & Sales Adviser**: - Insurance role with full training + development + progression opportunities - Monday-Friday 9am-5pm. No weekends! - Based in our newly refurbished Bearsden office **About the Role**: As an NFU Mutual Customer Service & Sales Advisor you’ll be the backbone of the team in our Bearsden Agency where you’ll deliver...


  • Bearsden, East Dunbartonshire, United Kingdom Countrywide Mortgage Services Full time

    Mortgage and Protection SpecialistCountrywide Mortgage Services is seeking a skilled Mortgage and Protection Specialist to join their team in Bearsden. As a valued member of the organization, you will play a key role in providing exceptional customer service and expertise in mortgage and protection solutions.Main Responsibilities:Build relationships with the...


  • Bearsden, East Dunbartonshire, United Kingdom Countrywide Mortgage Services Full time

    Mortgage and Protection SpecialistCountrywide Mortgage Services is seeking a highly skilled Mortgage and Protection Specialist to join their team in Bearsden.The ideal candidate will have exceptional customer service skills, be able to work in a fast-paced environment, and have a strong understanding of mortgage products and services.Main...


  • Bearsden, East Dunbartonshire, United Kingdom Countrywide Mortgage Services Full time

    Mortgage and Protection SpecialistCountrywide Mortgage Services is seeking a skilled Mortgage and Protection Specialist to join their team in Bearsden.We are looking for an exceptional individual who can improve our customers' experience throughout the mortgage process.The ideal candidate will be adaptable, self-motivated, and comfortable working in a...


  • Bearsden, East Dunbartonshire, United Kingdom Countrywide Mortgage Services Full time

    About the Role:We are seeking an exceptional Mortgage and Protection Advisor to join our team at Countrywide Mortgage Services. As a key member of our team, you will be responsible for providing expert advice and guidance to our customers on mortgage and protection products.Main Responsibilities:Building relationships with our Estate Agency teams to provide...


  • Bearsden, East Dunbartonshire, United Kingdom Countrywide Mortgage Services Full time

    About the Role:We are seeking an exceptional Mortgage and Protection Advisor to join our team at Countrywide Mortgage Services. As a key member of our team, you will be responsible for providing expert advice and guidance to our customers on mortgage and protection products.Main Responsibilities:Building relationships with our Estate Agency teams to provide...

  • Mortgage Advisor

    4 months ago


    Bearsden, United Kingdom Countrywide Mortgage Services Full time

    Mortgage Advisor Slater Hogg & Howison Estate Agency are looking for a Mortgage and Protection Advisor to join them in Bearsden. We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable...

  • Retail Sales Assistant

    5 months ago


    Bearsden, United Kingdom Majestic Wine Warehouses Ltd. Full time

    Location- Bearsden- Discipline: - Retail Operations- Job type: - Permanent- Job ref: - 015966- Published: - 25 minutes ago**Fancy joining the UK’s number one Wine Specialist?** Majestic Wine Bearsden are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! **Who are...

  • Counter Staff

    5 months ago


    Bearsden, United Kingdom Tuck Shakk Full time

    Everything we do as a business is built on the hard work, enthusiasm and professionalism of the people in our teams. So if you have a passion for providing great customer service in a friendly and efficient manner then this is the job for you. - Our staff care passionately about ensuring each one of our guests have a great experience. - You’ll work as part...


  • Bearsden, East Dunbartonshire, United Kingdom Countrywide Mortgage Services Full time

    About the Role:We are seeking an exceptional Mortgage and Protection Advisor to join our team at Countrywide Mortgage Services. As a key member of our team, you will be responsible for providing expert advice and guidance to our customers on mortgage and protection products.Main Responsibilities:Building relationships with our Estate Agency teams to provide...


  • Bearsden, East Dunbartonshire, United Kingdom Countrywide Mortgage Services Full time

    About the Role:We are seeking an exceptional Mortgage and Protection Advisor to join our team at Countrywide Mortgage Services. As a key member of our team, you will be responsible for providing expert advice and guidance to our customers on mortgage and protection products.Main Responsibilities:Building relationships with our Estate Agency teams to provide...


  • Bearsden, United Kingdom Killermont Cleaning Full time

    Overview: We are currently seeking a House Cleaner to join our team in providing high-quality cleaning services to our clients. If you have experience in commercial cleaning, a passion for customer service, and enjoy maintaining a clean environment, we would love to hear from you. **Duties**: - Perform cleaning tasks in residential properties, ensuring...

  • Front of House Staff

    5 months ago


    Bearsden, United Kingdom Lucali Bearsden Full time

    Being a member of the team at Lucali is a fantastic opportunity to join a well established company with multiple outlets. Lucali is a new Italian restaurant and wine bar opening soon in Bearsden. The restaurant area seats around 80 people and there will also be a strong focus on takeaway. Applications are invited from organised, customer focused...


  • Bearsden, United Kingdom NFU Mutual Full time

    **Commercial Account Manager**: - Comprehensive training + continual professional development - Working Monday-Friday 9am-5pm. No weekends! - Make a real difference to the growth of our business **About the Role**: We have an exciting and rare opportunity for a Commercial Account Manager to join our newly formed and thriving team in our Bearsden...


  • Bearsden, United Kingdom Dogue Pet Salon Full time

    Job Title: Pet Groomer **Duties**: - Groom pets according to specific breed standards and customer preferences - Bathe, brush, and trim pets' fur - Clip nails and clean ears - Style pets' fur using various grooming techniques - Provide exceptional customer service by addressing client needs and concerns - Maintain a clean and organized grooming area -...


  • Bearsden, United Kingdom Dogue Pet Salon Full time

    Job Title: Pet Groomer **Duties**: - Groom pets according to specific breed standards and customer preferences - Bathe, brush, and trim pets' fur - Clip nails and clean ears - Style pets' fur using various grooming techniques - Provide exceptional customer service by addressing client needs and concerns - Maintain a clean and organized grooming area -...

  • Team Leader

    5 months ago


    Bearsden, United Kingdom Glenshire Group Full time

    About Glenshire Group Glenshire Group is a Scottish family-owned conglomerate based in Fife. The Group was established in 2020 to consolidate various existing business interests spanning multiple sectors operating within various sectors including Retail (Eros Retail), Hospitality, Property, Cleaning Hygiene & Business Supplies (Disruptive Brands), Online...

  • Sales Assistant

    5 months ago


    Bearsden, United Kingdom West End Outdoors Full time

    Job Overview: We are seeking a Sales Assistant to join our team. As a Sales Assistant, you will play a crucial role in supporting our sales team and ensuring the smooth operation of our sales processes. This is an excellent opportunity for someone who is detail-oriented, organized, and has a passion for sales. **Responsibilities**: - Assist the sales team...


  • Bearsden, United Kingdom Elements Full time

    About UsElements is a fine dining restaurant in Glasgow, committed to delivering exceptional service and culinary experiences.Job OpportunityWe are seeking a highly skilled and passionate individual to join our team as an Assistant Restaurant Manager. As a key member of our front-of-house team, you will be responsible for ensuring seamless service delivery...