Technical Support Administrator

1 month ago

London, United Kingdom Cadent Full time

**Description

***Technical Support Administrator**

**Location: North London with hybrid working**

**Role Type: Permanent**

**£26,802 - £31,532**

As you’re already working for us, you’ll know that we’re on an exciting journey of growth and evolution, one that has already seen us transform ourselves in so many ways and is uniting us through a shared sense of purpose and direction. Develop your careeras a Technical Support Administrator safe in the knowledge that what you do is important, highly valued and will, ultimately leave a lasting legacy.

**The Opportunity**

To provide essential Technical administrative support for the relevant Team activity. In particular to efficiently co-ordinate and administer key activities such as people management supporting activities, facilities, Innovation/Change & asset data/healthinformation

**Functional accountabilities**
- Input of data into spreadsheets, databases, and other business systems
- Coordinate Compliance measures
- Raise purchase orders & approve invoices
- Customer Liaison/Appointments
- Complaints & Enquiries handling/Progression/resolution
- Project Tracking & Closure
- ROTA amendments
- Co-ordination & management of operational site utility metering accounts
- Co-ordination & management of departmental test equipment calibration
- Ensure all data is captured accurately and handled/stored to comply with Cadent Policies and Procedures
- Contribute towards the Future Energy journey for Energy Operations
- Ensure all activities are compliant with Cyber policy & procedures

**Specialist Accountabilities**
- Support Permitry & Traffic Management arrangements
- G/17 design & approval process co-ordination
- Updating and checking of technical drawings with Statutory Records and data with Asset Data Integrity
- Co-ordination & management of departmental training requirements including the STC process
- IMS coordination
- Aqad coordination
- Records retention and management
- Support SCCF pack creation & completion
- Source Preconstruction information
- Support GIP Workload planning and scheduling

**What You’ll Bring**

We’re looking for individuals who hold the following skills and experience

**Qualifications**
- Administrative qualification (desirable)
- IOSH
- SCO qualified

**Practical Experience**
- Works well under pressure in a demanding environment
- Works well within a team
- Knowledge of financial accounts and budgets
- Has the ability to manage own workload
- Well organised, able to manage pressure and multitask, delivering high quality work in a timely manner
- Manage and prioritise competing priorities to schedule, organise and manage administration related to business activities
- Ability to liaise with multiple stakeholders and manage expectations (across the business with managers and employees at different levels)
- A completer / finisher with a questioning approach and a keen eye for detail and high quality
- Ability to present and communicate information in a clear, confident, and professional manner without error
- Ability to confidently challenge current ways of working and articulate possible solutions
- A competent operator of standard Microsoft Office and SharePoint Products
- Demonstrates Cadent core values
- Demonstrates a safety mind-set and continuous improvement mind-set
- Great team working
- Strong planning & organising skills

High

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