Receipt & Distribution Supervisor

The Receipt and Distribution Supervisor will ensure that the Receipt and Distribution team carry out their duties following departmental and Trust policies. These duties will include supervision of staff and managing annual leave and sickness. The post holder will communicate with all users of the services on a regular basis to ensure the service specifications are being delivered to agreed standards.

Maintain effective and efficient records of all Receipt and Distribution, observing varying trends and evidencing them to the Supplies Team Leader. Communicate daily with all users regarding any variation in services that may be required. Using judgement to rearrange priorities when necessary and in consultation with the Supplies Team Leader and; implementing contingency plans as appropriate
Understand and adhere to procedures for dealing with complaints and ensure they are dealt with promptly and sympathetically.

Attend daily briefing meetings with the Supplies Team, and liaise with other staff. Ensuring time-keeping records are accurately maintained and any variances reported to the Supplies Team Leader. This includes accurate reporting of sickness, return to work discussions, appraisals, arranging special leave in consultation with the Supplies Team Leader.

Monitor the correct controls and uses of equipment and materials used in the department and escalate any concerns.
Ensure all staff attend statutory and mandatory training as required and be willing to attend courses to improve supervisory management skills, skills associated with all aspects of the job including health and safety at work and risk assessments

The role involves a significant amount of walking, manual handling, unloading and unpacking goods from cages from time to time.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

Maintain the confidentiality of information about patients, staff and other health service business in accordance with Trust Policy

Provide effective communication and to support and facilitate all types of meetings which have relevance to the operation of the department

Aid Hospital staff, visitors and patients when faced with difficult situations caused by third parties, following Trust policies and procedures.

Guide and direct visitors and deal with telephone calls in a helpful and friendly manner, taking written notes of any relevant information

Investigate and resolve complaints speedily and effectively, keeping a positive image of the department even when feedback is less than positive.

Take a leading role in any departmental Information Technology initiatives.

Provide advice and support to the R&D team.

Maintain effective and efficient records of all Receipt and Distribution, observing varying trends and evidencing them to the Supplies Team Leader.

Communicate daily with all users regarding any variation in services that may be required. Using judgement to rearrange priorities when necessary and in consultation with the Supplies Team Leader and; implementing contingency plans as appropriate

Understand and adhere to procedures for dealing with complaints and ensure they are dealt with promptly and sympathetically. Be capable of writing a report of an incident if required to do so.

Attend daily briefing meetings with the Supplies Team, and liaise with other staff.

Ensure operational continuity and appraise colleagues of any human resource, disciplinary or logístical problems

Plan and schedule rosters and appropriate annual leave within the team to ensure the service is well covered at all times

Ensuring time-keeping records are accurately maintained and any variances reported to the Supplies Team Leader. This includes accurate reporting of sickness, return to work discussions, appraisal