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Accommodation Supervisor

4 months ago


Oakham, United Kingdom Royale Group Management Company Limited Full time

RoyaleResorts are a rapidly growing company providing holiday accommodation in some of the most beautiful regions of the UK.

We are currently looking for anAccommodation Supervisor to join our friendly team at our leisure development RoyaleResorts Ranksborough Hall.

As Accommodation Supervisor you will be responsible for maintaining the highest levels of cleaning and presentation of all holiday lodges, ensuring that they are maintained to the highest possible standard, with the guest experience being of paramount importance including exceptional customer service.

**Main Responsibilities**:

- To maintain high standards of accommodation cleanliness & appearance
- Perform hot tub testing
- To ensure the grounds are maintained to the highest standard possible
- To assist with the day-to-day operation of the Park including changeover days
- To ensure the highest levels of customer service are consistently delivered
- To ensure that customer feedback is swiftly acknowledged and passed onto the Accommodation Manager

**Key Requirements**:

- Must be able to lead by example, be “hands-on”, practical, and self-motivated
- Strong customer focus
- High standards of presentation
- The ability to organise & prioritise
- Attention to detail
- Team player
- Computer alliterate
- Excellent communication skills
- Flexibility, a positive attitude, and an ability to work calmly under pressure

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme

Schedule:

- Day shift

Licence/Certification:

- Driving Licence (required)

Work Location: One location