Collector

5 months ago

Manchester, United Kingdom TIP Trailer Services Full time

**Purpose**:
To be responsible, along with colleagues from the Credit & Collections department, for accounts receivable management of TIP Trailer Services, ensuring accurate and timely posting of all cash received (direct debits, cheques/BACS etc.) onto the relevant ledger account, in accordance with the Companies Credit Policy/Procedures Manual.

To monitor, review and resolve payment queries received from internal and external customers in accordance with current procedures liaising closely with assigned Credit Controllers, in respect of allocation queries. To support the Risk function by opening new accounts as required.

**Opportunities we offer**

If you are looking to work in an environment where the importance of team spirit is valued highly, where safety of staff is of primary importance and where you are encouraged to enhance your skills set, then we have many opportunities available throughout Europe.

At TIP Trailer Services we are constantly investing in the latest IT technology & training, ensuring you have the right equipment and skills to best serve our customers.

Are you passionate about supporting a world class team? Are you focused on 100% satisfied customers? If so, TIP has a great opportunity for you.

**Responsibilities**:

- Be responsible for customer portfolios
- Chase non-payment of invoices through a variety of communications
- Collate all payments received and complete all relevant control documentation
- Post payments to customer sales ledger accounts using pre-defined processes and controls
- Reconcile customer’s remittances to the sales ledger
- Process daily banking when required
- Deal with payment queries
- Liaise with relevant Credit Control Department
- File of daily bank statements and relevant back up
- Process credit notes
- Process direct debit mandates and maintain records
- Ensure adherence to credit policies and business rules to ensure risk mitigation and compliance
- Work closely with all other relevant department to ensure compliance with TIP policies and procedures
- Passing of sales invoices
- Assist the business in achieving goals for both revenue growth and delinquency/bad debt expense
- To carry out annual reviews in line with Policy 5.0, implementing relevant action based on analysis and compliance looking to provide continual support to the Sales teams
- Ad hoc tasks as required to fulfil the purpose of this position
- General duties, as required, to assist in the general running of the Cash Allocations, Collections and Contract Admin departments.

Whilst the above outlines the main duties of the post the list is not exhaustive and duties may need to change in the light of future developments or from time to time as directed by your supervisor or manager.

**Qualifications/Requirements**:

- Demonstrable commercial credit experience
- Collections experience preferred
- Operational and allocations experience
- Strong IT Skills and the ability to use multiple systems
- Strong presentation and communication skills (both verbal and written)
- Strong fluency in English, with other European languages being an advantage
- Ability to represent TIP and the Risk function, interfacing with various internal functions (e.g. sales, finance etc.) in a multi-cultural environment and also external customers
- Financial aptitude
- Strong analytical capabilities
- A positive change agent with the ability to communicate and influence at all levels

**Benefits we offer**
- Company pension
- Private healthcare
- 25 days holiday plus bank holidays
- Generous referral programme
- Life assurance
- And many more

TIP Trailer Services employs staff at more than 136 locations and at more than 72 maintenance facilities throughout 17 European countries and Canada. Our employment opportunities are diverse and available at a variety of locations.

REF: R0011618

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£28,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- On-site parking
- Private medical insurance
- Referral programme

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Reference ID: R0011618

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