Recource Planner

Resource planner

**Salary**: £27,500 per annum

**Location**: Coventry

**Start date**: ASAP

**About the role**:
This role is based at our Head Office in Coventry and is a busy and varied role

**You will have**:

- Right to work in the UK
- Strong customer service skills
- Strong written and verbal communication
- Ability to work under own initiative
- Good organisational skills
- Working knowledge Microsoft packages

**Job Requirements**:

- Planning workloads for security personnel
- Ensuring all contracts have personnel rostered to attend work
- Maintaining records including holiday, sickness, hours of attendance at work
- Manage last minute sickness and planned absence
- Manage Bradford Factor
- Approving annual leave
- Manage regional rotas and support cover
- Manage last minute client requests
- Dispatching alarms
- Payroll preparation and processing
- Managing wage queries
- Staff welfare calls
- Liaising with clients
- Updating spreadsheets, running reports and updating databases
- Sending out KPI’s on a daily, weekly and monthly basis
- Working closely with the service delivery manager and Operations Manager