Front of House Staff

2 weeks ago


Edinburgh, United Kingdom ARCHIPELAGO BAKERY Full time

We are looking to hire a Front of House person to work in our small and friendly artisan Bakery.

Needs to have experience of working in a cafe environment and needs to have confidence dealing with customers. We are looking for someone who is happy, friendly, welcoming, organised, clean, tidy, efficient, reliable and committed.

Experience of making coffee is useful but we will provide training. Needs to be able to multi-task, a hard-worker and fast. The bakery can get very quickly and so one needs to be able to keep on top of serving customers for take-away, serving customers who are sitting in and clearing tables as well as keeping on top of the dishes and putting things away. We make all our own bread and cakes/traybakes, jams and cookies so you need to be willing to learn about our bread and the ingredients and how we make it as well as being passionate about our cakes and everything else we make.

Enthusiasm and ability to build up rapport with our loyal customers is also key to the job as we have a lot of daily regulars and we like to look after our customers and give 100% service every single day.

**Responsibilities**:

- Greet and welcome customers in a friendly and professional manner
- Provide excellent customer service by assisting customers with their inquiries and needs
- Process customer transactions accurately and efficiently
- Maintain a clean and organized front end area
- Follow food safety guidelines and ensure proper handling of food products
- Assist with food preparation and assembly as needed
- Collaborate with other team members to ensure smooth operations

**Requirements**:

- Previous experience in a restaurant, hospitality, or customer service role is preferred
- Knowledge of food safety practices and regulations
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Attention to detail and ability to multitask
- Availability to work flexible hours, including evenings and weekends

We are looking for friendly and motivated individuals who are passionate about providing exceptional customer service. If you enjoy working in a team-oriented environment and have a desire to help others, we would love to hear from you.

If you feel you have the relevant experience and would like to join our small team then please get in touch

**Job Type**: Part-time

**Salary**: £9.50-£10.50 per hour

Expected hours: 12 - 16 per week

**Benefits**:

- Company pension
- Discounted or free food
- Gym membership

Schedule:

- Day shift

Work Location: In person

Reference ID: FRONT OF HOUSE
Expected start date: 13/11/2023


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