Business Change Manager

2 weeks ago

Rubery, United Kingdom BAXTER WILLIAMS LIMITED Full time

About Our Client
Our client is one of the leading players in the financial services sector with a national presence.
They are looking to recruit a Business Change Manager to support their high growth and acquisition aspirations over the next 12/18 months across the UK based in the Midlands.
Role Description
Your primary responsibility is to design and implement change across the group to achieve the organisational vision and strategic goals. As a key member of our business change team, you will work collaboratively across key internal and external stakeholders,to deliver our strategic change initiatives.
Main duties and responsibilities:

- Work across and build strong relationships with business stakeholders to shape and deliver a variety of change initiatives
- Work with the digital transformation team to enable client, adviser, and enterprise adoption
- Identify, segment and analyse critical stakeholders and groups to build an effective stakeholder engagement strategy and plan, including an approach for potential stakeholder resistance
- Inform and support communications through developing the vision and case for change, ensuring alignment with the project business case
- Establish and coordinate customer feedback groups to validate change efficacy of design and stakeholder impacts. Ensure customer impact analysis and assessment of change readiness is undertaken for allocated change initiatives
- Align changes to ways of working resulting from the project across different business areas and audience groups as required
- Identify and analyse business change risks and prepare risk mitigation tactics
- Manage benefits realisation through defining and measuring change metrics and monitoring progress, including readiness for go-live, lessons learnt post-go-live and completing a benefits realisation report at the project closure
- Ensure projects have an effective transition into Business as Usual
Essential Experience & Skills:

- Thorough knowledge of, and experience in, change management principles and methodology. Experience of implementing design thinking process for creative problem solving will be key
- Excellent communication skills and ability to build strong relationships
- A self-starter who can use their own initiative
- Exceptional ability to solve problems and think analytically
- Ability to influence others and achieve common goals
- Great organisational, project, and time management skills
- Proficiency in business management, statistics, analytics. Knowledge of models and forecasting.
What's on offer
- £60k p/a
- Pension
- Health benefit scheme
- CPD professional qualifications
- Flexible working
- Social events

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