Debt Recovery Assistant
3 weeks ago
You will work alongside the Enforcement team, dealing with general admin duties, as well as chasing and monitoring payments whilst providing a high level of customer service to client’s & sources.
**Responsibilities**
- Monitoring payment plans and ensuring all payments are billed in a timely manner
- Chasing any late and/or outstanding monthly payments
- Providing clients with statements and receipts
- Requesting Judgments from Courts
- Instructing High Court and County Court Bailiffs
- Dealing with internal and external telephone queries
- Monitoring incoming post
- Proactively monitor the teams Court diary
- Provide general admin/clerical support to assist the Enforcement team
**Experience & Knowledge**
- An ability to work using own initiative within boundaries, as well as in a team to achieve maximum results
- Be proactive in monitoring workflow tasks
- Good communication, interpersonal and numeric skills
- Good attention to detail and an ability to work effectively with people across a wide range of levels and responsibilities, including external sources
- Good organisational and time management skills
- Excellent customer service skills both written and verbally
**Benefits**
- Minimum 25 days’ holiday plus bank holidays
- Hybrid working
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role) model (in relevant role)
**Location** Wirral - minimum 2 days from office
**Salary**£19-20,000.00
**Hours of Work** 37 hours a week
Core hours Monday - Thursday 9am - 5.30pm (Will consider flexible variations to core hours)
Friday 9am - 5pm
In return, our client offers excellent training & development, and this role would add real weight to your CV for future career development and personal growth.
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