Veterinary Receptionist
7 months ago
We looking for an enthusiastic, hard-working and motivated Receptionist, with excellent customer service skills. Our receptionists are highly valued team members who are essential to the smooth running of the practice as the first point of contact for clients. The role involves a high level of face-to-face contact with our clients, so you must have the confidence, empathy, and experience to provide the standard of care and the personal touch we expect for our clients.
- Meeting and greeting clients in person and on the telephone
- Answering and redirecting calls
- Scheduling appointments on the practice computer system
- Processing card and monetary payments
- Liaising with nursing and veterinary staff
- Taking pride and ownership of the reception area by keeping it clean and tidy at all times
The following criteria are essential for this role:
- Minimum of 1 year receptionist experience
- Excellent customer service skills
- A friendly and approachable manner when talking to clients
- A fondness for animals
- Ability to tackle many tasks at once and perform them to a high standard
- Capable of working under pressure and in emergency situations
- Computing and IT skills
- Experience of working in a veterinary practice desirable, but not essential
The position is 31 hours per week.
Monday - Friday on a rota basis covering a number of early and late shifts between 7.45 am and 7.15pm
Saturday 8.30am - 1.00pm on a 2 in 8 rota basis.
**Job Types**: Part-time, Permanent
**Salary**: £17,604.00 per year
Expected hours: 31 per week
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
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