Sales Administrator

3 weeks ago

Sheffield, United Kingdom Facetheory Full time

Agden Consulting Limited, trading as Facetheory, has been a significant contributor to the beauty and skin care industry for more than 6 years. Our success results from having a vision of what a good skin
- care brand ought to be, understanding our customer, researching effective ingredients and manufacturing good quality products sold at a reasonable price.

We aspire to be a strong ethical brand and our company values pervade everything we do. Within all areas of the business we are continually evaluating how well we are performing in our sector in comparison with other companies, how well we are meeting the consumer needs, and how we can increase both our efficiency and effectiveness.

As an on-line business and retail we are responsible for our marketing and sales and, as a growing player in this world-wide market we are constantly looking at how we can gain increased market share through expanding our customer base and our geographical reach, produce better products, drive down cost to enable competitive pricing, and deliver consistent customer excellence.

Our reviews demonstrate that our products are very well received and we know from our statistical analysis that customers who like what we do become loyal to the brand and not only place further orders but also introduce family, friends, colleagues and acquaintances to our products.

**Responsibilities**
- Check data accuracy in orders and invoices
- Contact clients to obtain missing information or answer queries
- Liaise with the Logistics department to ensure timely deliveries
- Maintain and update sales and customer records
- Develop monthly sales reports
- Communicate important feedback from customers internally
- Ensure sales targets are met and report any deviations
- Stay up-to-date with new products and features

**Requirements and skills**
- Proven experience as a Sales administrator or Sales support agent
- Hands on experience with CRM software and MS Office (MS Excel in particular)
- Understanding of sales performance metrics
- Dealt with shipping issues accross europe and the rest of the world
- Excellent organisational and multitasking skills
- Great attention to detail and problem solving
- A team player with high level of dedication
- Ability to work under strict deadlines

**Job Types**: Full-time, Permanent

**Salary**: From £25,000.00 per year

**Benefits**:

- Flexitime

Schedule:

- Day shift
- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Sheffield: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales administration (required)

Work Location: One location

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