Operations Associate

**About Us**:
Type One Style is a small, fast-growing startup in the UK that supports individuals with diabetes devices. We are actively hiring an Operations Associate to join us as we scale-up our company and start to support even more patients with our patches. You will work as part of an exciting close-knit startup team where things can change on a whim, and where your opinions & ideas can have a real impact, quickly.

Uniquely, we manufacture & ship all of the products ourselves. This is how we’re able to offer advanced medical materials at generous prices, both of which are a core driver of our popularity today. You’ll have a direct role in the manufacturing of these products and in the fulfilment & distribution of our customer’s orders.

We are looking for an outgoing & kind individual with an eye for quality & efficiency. Our products have a direct impact on people’s health & wellbeing and respect for our customers is at the core of everything we do. Your work will have meaningful impact on people’s lives and you’ll be helping people protect the medical devices they require to manage their health and much, much more. Objectively, you’ll be making a difference every single day.

**Role Responsibilities**:

- Daily picking & packing of orders with an obsessive eye for detail & efficiency.
- Plan your day and work efficiently to meet your daily picking targets. Leverage your time management and organizational skills as needed, and seek advice from the Operations Manager when needed.
- Pro-actively support other members of the team and change your day plan to assist with wider team goals.
- Strive to deliver a good customer experience by continuously focusing on picking quality & error reduction.
- Monitor consumables stock, such as packaging supplies, and flag it for re-order ahead of time.
- Maintain a clean, tidy, and organised working environment at all times. This includes workbenches, shelving, and other worktops in the fulfilment area.
- Learn our SKU naming system & product catalogue.
- Package items securely with appropriate materials and as per shipping label restrictions.
- Sort outbound shipments into correct carrier collection areas & prepare for daily collections.
- Regularly inspect & monitor products for any defects and ensure they are disposed of.
- Efficiently operate production equipment to finish patches ready for the next stage of production.
- Work efficiently and pro-actively as part of a team, reporting directly to the Operations Manager.
- Be transparent in what you do; ask for help, no matter how small the issue is, each time you need it.
- Strictly adhere to health & safety policies, standard operating procedures, the staff handbook, and all other policies set out to you without fail & comply with all training given.
- Continually look for and suggest improvements to our overall operations processes and equipment.
- Progress to learning our distribution and manufacturing software systems and aspire to be promoted to this function.
- Prioritise the wellbeing & performance of the team above your and other’s individual performance and have the courage to speak up when needed, for whatever reason, to the Operations Manager or to the MD.
- Any other tasks that may reasonably be required as part of your role.

**Your role will be measured on**:

- Daily picking volumes
- Production output & efficiency
- Teamworking, communications, and peer-feedback
- Picking error rates

**The package**:

- This is a full-time role working on-site at our facility in Manston, CT12 5GY.
- The core working hours are 8am to 4pm Monday to Friday.
- Fixed, regular overtime of 7am to 5pm is available.
- You will be paid a salary of £21,840 per year.
- Unlimited overtime is available in agreement with the MD (at your base hourly rate) at weekends and unsociable hours.
- Cycle to work scheme available for nearby employees.

**Requirements**:

- 1-year previous experience in a warehouse environment or other repetitive-work environment.
- Provide two references, of which one must be your most recent employer.
- Driving licence & vehicle to get to work each day.
- You live near enough that you do not have an unreasonably long commute.
- You are not permitted to have a second job whilst working at Type One Style.

**Salary**: £21,840.00 per year

Ability to commute/relocate:

- Manston, CT12 5GY: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have at least 1 year of experience working in a similar role, that you can provide a reference from?

**Education**:

- A-Level or equivalent (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Reference ID: OPSA001