Key Account Assistant Customer Service

2 days ago

Wakefield, United Kingdom Office Angels Full time

**Job Title**: Key Account Executive

**Salary**: Up to £25K (depending on specific experience)

**Location**: Wakefield, Parking on Site

**Hours**: 08:30 -17:00, Monday to Friday, Office Based

**Start**:ASAP

The company we're recruiting for have recently invested in their structure to ensure a smooth and efficient service for their clients and they now require a customer-focused Key Account Executive.

Based within the friendly and diverse Customer Service department, you will be assisting the wider team with their day to day queries as well as assisting the Key Account Manager with their clients and projects. You will have an inquisitive mind, an eyefor spotting trends and patterns along with a passion for giving great customer service at all times.

As well as a competitive remuneration package you will become part of a company who love to invest in your development. They pride themselves in their approach to giving excellent service and this is a rare opportunity to start a career within a global manufacturingand distribution business.

**Within your new role as Account Executive you will be responsible for**:

- Handling incoming and outgoing calls to the department
- Building relationships with all key accounts, understanding their needs and processing their orders
- Analysing data to identify trends and new business opportunities
- Assisting the Key Account Manager with projects, presentations and research as required
- Assisting with wider Customer Service Team as needed

**Skills/experience required for this position**:

- Passion for Customer Service
- Intermediate Excel Skills - you will need to create and manipulate Pivot Tables and vlookups
- Ability to analyse large amounts of data and understand the trends

**Next steps**:
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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