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Contracts Administrator

4 months ago

Bournemouth, United Kingdom McCarthy Stone Full time

**CONTRACTS ADMINISTRATOR**

**Salary**:£22,000 - £25,000 per annum depending on experience

**Location**:Hybrid role with 2 - 3 days a week in our Bournemouth head office

**Hours**:37 per week

**McCarthy Stone have a wealth of support and benefits for their staff. These include**:

- 24 days annual leave (rising to 28 upon length of service) and 2 fully paid volunteering days per year
- Health benefits such as; medical screening by Nuffield Health, Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) as well as dedicated Mental Health First Aiders, and eyecare vouchers
- Company pension
- Training and development opportunities

**Primary Job Purpose**:
As a Contract Administrator, your purpose is to support the Contract Manager in ensuring McCarthy Stone Services, and consequently our customers, receive the best possible service from our suppliers and third-party providers to guarantee optimal delivery and value for money.

**Key Responsibilities**:

- Assisting Contract Manager with supplier management, including proactively preparing for, an participating in, regular supplier reviews
- Monitoring the performance of suppliers against SLAs
- Managing and coordinating insurance claims
- Capture commitment for national contracts/suppliers in internal systems
- Capture commitment for small/local contracts/suppliers in internal systems
- Contracting supplies for new sites
- Maintaining, updating and improving contractual records (including ensuring local suppliers have agreed to and returned our standard T&Cs)
- Addressing queries from Operations team within agreed timescales and resolving queries at source (based on volume and business priority) to create a ‘self-serve’ culture

**Other general responsibilities**:

- Maintain and improve standards and consistency by keeping up to date and operating within the latest defined standard specifications, using the approved documentation, process, systems, and source information to ensure consistent and effective performance
- Always fully comply with McCarthy Stone’s policies and procedures
- Actively engage and collaboratively manage relationships with internal and external stakeholders
- Undertake such other reasonable duties, commensurate with the job holder’s experience and qualifications as may be required for the smooth running of the business

**Relationships**:

- Work with all key business stakeholders and functions - these include Services Operations, Property Operations, IT, Finance, HR, Procurement & Legal
- Develop key external relationships as required to better manage suppliers and contracts

**Health and Safety**:

- Act in accordance with Company Health and Safety policies and procedures and ensure that you are:Trained and competent to carry out work properly and do so

Familiar with, understand and discharge any allocated safety responsibilities
Provided with adequate information, supervision and equipment to allow their duties to be undertaken in a safe manner
- Immediately stop any unsafe activity until adequate measures have been taken to remove the risk or reduce it to as low as possible, seeking advice from the H&S team as appropriate.

**Person Specification**:
**Skills & Competencies**:

- Experience using Microsoft Applications, specifically Excel and PowerPoint (or equivalents)
- Excellent communication skills
- Able to deal with competing priorities to manage escalations and deliver to deadlines

**Personal Attributes**:

- A collaborative team player who is not afraid to get stuck into the detail and be hands-on when needed
- Responds positively to a high-pressure environment and able to adapt to changes quickly
- Customer focused
- Highly organised with strong time management and planning skills
- Tenacious and results driven with strong problem solving and trouble shooting skills
- Ability to use own initiative and think outside the box
- Professional and approachable
- Resilient and able to cope with competing priorities and work demands
- Can do approach
- Able to forge positive working relationships with internal and external contacts

**Why join?**

McCarthy Stone has been officially recognised as a great place to work This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Referral programme

Schedule:

- Monday to Friday

Work Location: One location