Environmental Incident Advisor

We are seeking an Environment Incident Advisor to join our busy team. The team’s goal is to minimise the impact of Thames Water’s operations on the environment.

The purpose of the role is to investigate and report on pollution incidents. Through a thorough investigation the role will understand the underlying issues and recommend and share learning points throughout the business. These recommendations will include driving procedural change to improve operational performance.

A key activity is to carry out pollution challenges with the regulator, providing accurate, technical information to enable the challenge to be successful. The role involves effective and influential communication with the EA and across all levels of management and teams within Thames Water. As we move into 2024, this role will proactively provide information to the EA to ensure that accurate categorisation of incidents happens before they are reported on NIRS, to minimise the need for pollution challenges due to missing information.

**What you’ll be doing as Environment Incident Advisor**
- Supply and analyse information to satisfy the complex needs of the team and external clients.
- Investigate pollution incidents and prepare summary reports and challenges.
- Interpret scientific reports and data regarding environmental impact.
- Investigate all pollution incidents to ensure they are recorded correctly with the regulator and write challenge documents where anomalies are identified.
- Improve internal communications across our operations in respect of environmental issues, supporting the provision of advice and direction via training, presentations and reports.
- Coach and sponsor others in own area of expertise.
- Represent the company in meeting with stakeholders to build awareness externally, regulate their activities or maintain the reputation of the Thames Water brand.
- Engage and liaise with the Environmental Agency in respect to live and historical pollution incidents.
- Travel within Thames Water’s catchment area for the purposes of investigation and to meet with other teams.

Base Location: Hybrid-Maple Lodge (STW) - WD3 9SQ

Working hours: Monday-Friday 36 hours per week.

**What you should bring to the role**
- Previous experience in an applicable sector would be advantageous
- Ability to understand Environmental Legislation or Regulations. (for example CICS, 16_02)
- Strong communication skills, both written and verbal
- Ability to project manage
- Ability to work to deadlines is essential
- A good working knowledge of Microsoft Office is essential
- Ability to work within a team environment
- A full UK driving licence

**What’s in it for you?**
- Competitive salary up to £35,000 per annum depending on skills and experience.
- This is a key focus of our turnaround plan, where you will have the ability to directly influence Thames Water environmental performance.
- 26 days holiday per year increasing to 30 with the length of service (Plus bank holidays)
- Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution.
- Personal Medical Assessments - Open to all once a year.
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

**Who are we?**

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

**Working at Thames Water**

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.