Technical Support Assistant

7 months ago


Chesterfield, United Kingdom Derbyshire County Council Full time

**Job Details and Requirements**:
We are looking for a highly motivated individual with excellent customer service skills, to join our busy Technical Support team working within our Joint Environmental Health Service.

To be short-listed for interview you must be able to demonstrate practical experience of working within a customer focused environment. The role involves providing a wide range of technical and administrative support to the Joint Environmental Health Service. This includes the processing and handling of customer complaints and service requests, requiring accuracy and attention to detail at all times.

You will need to have good information and technology skills, which includes using a range of different IT systems and packages. You will be required to work as part of a team dealing with telephone and face to face enquiries from the public and other agencies. The ability to work to deadlines and an understanding of confidentiality is essential to this post.

The Council operate an agile working policy which includes hybrid working.

For a full list of job details and requirements please view the Job Description and Person Specification.

**Why work for us?**:
North East Derbyshire District Council is a great place to work and if you join our team, you will become part of a talented and dedicated workforce. If you are keen to make a difference to people’s lives and develop your skills and experience, we would like to hear from you.

We offer the following benefits:

- Competitive salary
- 30 days annual leave (rising to 35 after 5 years service), plus bank holidays and a Christmas close down
- Flexible working arrangements
- Generous local government pension scheme
- Free parking
- Discounted leisure services

Learn more about the benefits of working for us at ne-derbyshire.gov.uk

**Contact and Additional Information**:
If you have not received any communication within 4 weeks of the closing date, please assume you have been unsuccessful on this occasion and we thank you for your interest in the job role.



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