Food and Beverage Assistant

4 months ago

Brighton, United Kingdom The Kings Hotel Full time

The Kings Hotel Brighton are currently looking for a Food and Beverage Assistant to join the business, this person will work mainly in the morning on our breakfast service delivering exceptional Service. We are a business who look after our teams, and development is something we strive to achieve for all our staff.

**We are looking for Part time and full time.** **This role will be mainly based around our breakfast services.**

**The Role**
- Meeting guests in a polite and friendly manner and standing at the door to ensure guests are promptly seated, creating a warm and welcoming environment
- Ensure a smooth running of the restaurant
- Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is always delivered to guests
- Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is always maintained.
- Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have
- Ensure that all front of house and guest areas are always well maintained
- Ensure you display a presentable appearance and performances are at a high standard
- Ensure the restaurant areas are always clean and well-presented and assist with cleaning and housekeeping duties as required
- To be fully aware of the Hotel’s Fire Safety procedures, Health and Safety regulations and Allergens.
- Supporting other departments as and when required (such as kitchen)
- Take food and beverage orders and ensure that orders are communicated to the kitchen promptly and accurately
- Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner
- Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management
- Prepare all back of house service points according to expected numbers for breakfast and dinner requirements as necessary
- Support the kitchen staff as and when required and in accordance with hygiene and safety regulations

**Benefits**
- Mental Health & Well-being programme
- Staff discounts provider (Retail, Holidays, restaurants etc.)
- Training and development opportunities
- Enhanced benefits
- Gym Membership

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20 per week

**Salary**: £10.50 per hour

**Benefits**:

- Additional leave
- Company events
- Company pension
- Employee discount
- Referral programme
- Sick pay
- Store discount
- Wellness programme

Physical setting:

- Restaurant

Work authorisation:

- United Kingdom (required)

Work Location: In person

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