Independence and Wellbeing Advisor

1 month ago


Ipswich, United Kingdom Business Smart Solutions Full time

Rate: £14.81p/h (umbrella)

We are sourcing 10 Independence and Wellbeing Advisors to join a large team of qualified professionals who will support and enable Suffolk County Council Customer First to fulfil its statutory duties to vulnerable adults, children and families. Fully training will be given. The roles are full-time and based in Ipswich.

Customer First works as a team to support one another, they work together to ensure a high standard of service is achieved. The team has a variety of individuals within the team at differing stages in their careers so they can support career development opportunities.

You will be offered an in-depth training plan, both online and face-to-face. You will be supported by a mentor throughout the start of employment as well as a direct line manager. Team Leaders will be available at all times should you have any questions.

No day will be the same within this role, you will have to demonstrate strong resilience at times, work to strict deadlines and provide a high quality of service. However, this role will also bring career progression, highly rewarding role, helping make a difference and job satisfaction

Working hours are Monday - Friday 8.00am - 4:09pm, 8:36am - 4:45pm or 9:15am - 17:24pm.

**Requirements**:

- Strong attention to detail
- Exceptional customer service
- The ability to work within a pressurised target driven environment
- Comfortable with dealing with sensitive information
- Passionate about Social Work & delivering

**Job Types**: Full-time, Temp to perm
Contract length: 3 months

**Salary**: £14.81 per year

Schedule:

- Monday to Friday

Application question(s):

- Are you passionate about social work?
- Do you have ability to work within a pressurised target driven environment ?
- Are you comfortable with dealing with sensitive information

**Experience**:

- exceptional customer service: 2 years (required)

Work Location: In person

Expected start date: 30/05/2023



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