Clerical Assistant

2 weeks ago

Barry, United Kingdom Vale of Glamorgan Council Full time

**About us**
The Exchequer section includes the Council Tax, Non-Domestic Rates, Income Management, Cashier and Housing Benefit Overpayment sections

**About the role**
Pay Details: Grade 3, SCP 4, £23,114 p.a.

Hours of Work: Monday - Friday 37 hours per week

Working Pattern: Monday - Thursday 8:30am - 5:00pm & Friday 8:30am - 4:30pm

Main Place of Work: Civic Offices, Holton Road, Barry.

**Description**:
Advising Customers in person, by telephone and through correspondence on liability and collection of council tax and other income due to the Council. Administration of Local Taxation. Clerical Support to the Exchequer Section

**About you**
You will need:

- Experience in customer services and clerical work.
- Use of IT systems.
- Able to deal with financial data quickly and accurately
- Able to deal confidently and effectively with customers.
- Able to deal with customers in difficult situations.
- Educated to GCSE standard or equivalent level/ ability to achieve the required standard in numeracy and literacy testing.

**Additional information**
DBS Check Required: Basic

Please see attached job description / person specification for further information

Job Reference: RES00389

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