Dental Receptionist

2 weeks ago


Surbiton, United Kingdom 148 dental practice Full time

Job description : Dental Receptionist

We are seeking a highly organized and detail-oriented individual to join our team as a Dental Receptionist. As the first point of contact for our dental office, you will play a crucial role in providing excellent customer service and ensuring smooth operations. This is a full-time position with opportunities for career growth.

**Duties**:

- Greet and welcome patients as they arrive at the dental office
- Schedule appointments and manage the appointment calendar
- Answer phone calls and respond to inquiries in a professional and courteous manner
- Verify insurance coverage and assist patients with insurance-related questions
- Collect and record patient information, including medical history and personal details
- Process payments and maintain accurate financial records
- Maintain patient records and ensure confidentiality of sensitive information
- Assist with administrative tasks such as filing, data entry, and correspondence

Requirements, patient recall and follow up
- Proven experience in an administrative or office role. Must know Microsoft office program.
- Excellent communication skills, both verbal and written
- Good at patient management skill
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Proficient in using computer software for scheduling, record keeping, and data entry
- Knowledge of dental terminology, procedures, and insurance processes is preferred but not required
- Ability to maintain a calm and professional demeanor in stressful situations

**Job Types**: Full-time, Permanent

Pay: From £15.50 per hour

Expected hours: 44 per week

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Work Location: In person

Application deadline: 05/05/2024
Reference ID: April-May 2024
Expected start date: 15/05/2024