Presales Solutions Specialist Retail
2 weeks ago
**Presales Solutions Specialist | Retail**
**Reporting to Senior Retail Solutions Specialists and Sales Manager**
Playing a foundational role in establishing Digi’s presence within the UK retail market. Developing
and utilising relationships with customers to offer them a best-in-class solution to enhance
consumer experiences. Working alongside Retail Sales to design solutions for the sector and then
in turn delivering them to the market.
**Essential Job Responsibilities**
- Lead design of all software and hardware solutions within retail sector and present them to the sales team and/or customers on an ongoing bases. Ensure solutions launched are sustainable, fit for purpose and supportable in the field.
- Support Sales Team in the field in offering solutions to the market. Assist in demonstrations and presentations and create opportunities where possible.
- Work closely with Service team to ensure knowledge base is shared and that they can lead installations and after service moving forward.
- Sell service at the point of sales - be part of developing a contract portfolio suitable to the market
- Assist Retail Sales in building and growing a third party supplementary offering to the market
- Being the technical liaison between administration, the customer and scheduling to ensure that the customer receives what they expected and that the Service team are prepared.
- Assist with remote support of Software
- Attending and where appropriate exhibiting at domestic trade shows and events
9. Always Working within Health & Safety procedures and Risk Assessment guidelines.
**Qualification & Skills Required**
- Qualifications in electrical, mechanical, electronic and specially software engineering
- Minimum 5 years’ experience in a similar position
- Knowledge of and experience working within UK food retailing industry. Experience of selling processing machinery would be advantageous.
- Excellent knowledge of network systems and Mechanical/Software fault finding experience
- Fully literate in office tools such as Microsoft Office & CRM
- Experience in writing work instructions and service fix documentation
- Ability to carry out formal presentation to all customers at all levels within their organisational structure. Either individually or as part of a team
- Valid UK driving licence and good driving record is required
- Resourceful, self-motivated, creative with the ability to work independently
**Working Conditions**
- This is a home-based role.
- Extensive travel within the UK, with trips to head office in Haverhill, Suffolk.
- Possible overseas travel required
- Comfortable working in food processing environments which includes meat processing, sometimes in low temperatures.
This is a great opportunity to progress your career within a global growing organsiation and take your career to the next level.
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