Waitress/front of House
6 months ago
Overview:
Are you passionate about offering the best possible customer service? We are looking for confident and professional team members with at least 2 years worth of current/previous experience in waitressing and providing front of house service to join us at our new bar and grill nestled in the heart of Haslemere.
Applicants must be enthusiastic, engaging and approachable and they must be ready to hit the ground running as a key player in our fantastic team.
Ability to work under pressure, communication and organisation are essential.
**Responsibilities**:
- Greet and seat customers in a friendly and professional manner
- Take food and beverage orders accurately
- Deliver orders to tables promptly and efficiently
- Provide menu recommendations and upsell specials
- Collaborate with kitchen staff to ensure timely and accurate order preparation
- Handle customer inquiries and resolve any issues promptly
- Maintain cleanliness and organization of the dining area
- Process payments and operate the POS system effectively
Qualifications:
- At least 2 years experience in the restaurant industry
- Strong customer service skills with a focus on guest satisfaction
- Basic math skills for order taking and bill processing
- Knowledge of food safety standards and procedures
- Excellent time management abilities to handle busy shifts efficiently
- Ability to work collaboratively with kitchen and waitstaff teams
- Strong communication skills to interact effectively with customers and colleagues
Nice-to-Have Skills:
- Culinary knowledge for menu understanding
- Experience in guest services or hospitality industry
- Familiarity with kitchen operations for order accuracy
- Upselling techniques to enhance the dining experience
Join our team today as a Server and be part of a rewarding environment where your skills are valued, and your dedication is appreciated.
**Job Types**: Full-time, Part-time
Pay: £11.50-£13.50 per hour
**Benefits**:
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
**Experience**:
- Waitressing: 1 year (required)
Work Location: In person
Reference ID: AT29 Waitress/Front of House
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