Phlebotomist

**POST TITLE**: Phlebotomist

**LOCATION**:College Lane Surgery, Barnsley Road, Ackworth.
Thorpe Lane Surgery, Thorpe Audlin.

**RESPONSIBLE TO**:Clinical: Nurse Manager and GP Partners | Administration: Practice Manager

**Job Summary**
Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the phlebotomist will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

**Duties and Responsibilities**:

- Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample
- Collection of samples of blood in accordance with training and procedures
- Ensuring samples are stored in appropriate containers
- Accurate, legible labelling of all samples to confirm patient identity
- Recording information on the clinical IT system in accordance with practice procedure
- Processing and management of laboratory samples requested by GPs/nurses
- Sterilising, cleansing and maintenance of surgical equipment
- Vaccine/cold chain storage, monitoring and recording
- Surgical equipment and vaccine re-stocking and stock rotation
- Clearing and re-stocking consulting rooms
- Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations and coil clinics.
- Chaperoning duties

**Record keeping/ clinical Governance responsibilities**:

- Maintain accurate, contemporaneous record on practice computer system for all patient contacts
- Participate in maintenance of clinical governance systems and processes across the practice
- Communicate with other members of the team and outside agencies to plan and provide care which meets patient’s needs
- Work within practice guidelines for safeguarding children and adults
- Monitor work areas and practices to ensure they comply with health and safety legislation

**Confidentiality**:

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

**Equality and diversity**:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

**Quality**:
The post-holder will strive to maintain quality within the practice, and will:

- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
- Work effectively with individuals in other agencies to meet patients’ needs
- Effectively manage own time, workload and resources

**Communication**:
The post-holder should recognize the importance of effective communication within the team and will strive to:

- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize people’s needs for alternative methods of communication and respond accordingly

**Contribution to the Implementation of Services**:
The post-holder will:

- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate

**Learning and development**
- Participate in Annual Appraisal
- Assess own learning needs, produce an annual personal learning plan and undertake learning as appropriate
- Meet requirements for nurse revalidation
- Act as a mentor for students, assessing competence against standards as requested
- Disseminate learning and information to oth